Opex
End User Support Specialist
Opex, Plano, Texas, us, 75086
Job Description
End User Support Specialist
OPEX Corporation is currently looking to hire a full-time End User Support Specialist position in our Plano, TX office. We are looking for a worker who can commit to a full-time schedule during our day shift that runs from 8:00am - 4:30pm or 9:00am - 5:30pm. If you are a diligent, punctual and detail oriented individual then OPEX may be the right place for you to pursue your career.
We are looking for an End User Support Specialist who will maintain and repair computers, tablets, printers and other related Information Technology (IT) equipment. Will install, add and change software. The ideal candidate will be experienced with computer systems and be able to work diligently and accurately and possess problem-solving ability in order to fix issues and ensure functionality.
Essential ResponsibilitiesBuild and maintain computers with custom software and drivers for both local and remote users. Ship to remote users.Diagnosing and repairing computers/tablets based on interaction with the userSet up and maintain Audio Visual / Videoconferencing operationsMaintain other related IT equipment (e.g. printers, UPS)Offer timely technical support and teach users how to utilize computers and core software such as Microsoft Office applications correctlyBe the front facing person who will represent IT in PlanoOther responsibilities as assignedQualifications
2-5 years' experience performing break/fix and IMAC (install/move/add/change) in a corporate Windows OS / Active Directory environmentAssociates degree in Computer Science desiredExperience using any ticketing systemAbility to effectively communicate with othersAbility to work well in a team setting and independentlyMust have excellent verbal and written communication skills, ability to explain details to all levels of usersStrong Office 365 troubleshooting skillsCompTIA A+ requiredCompTIA Network+ desiredMicrosoft certification desiredExperience pulling and terminating ethernet cabling a plusPhysical/Work Environments
Worker will be working in both office and warehouse environmentsWorker will work mainly at a desk station repairing and delivering computersWorker must be able to lift 50 poundsSquatting, bending, kneeling, reaching overhead, reaching forward will occur while on the jobAbout Us
Company Overview
OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.
With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.
We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.
At OPEX, we are Next Generation Automation.
Benefits:
Benefits include, but are not limited to:
Full medical, dental and vision with low employee contribution ratesPaid holidays and PTO allowance401k with matching and profit sharingBasic life insurance, short term and long-term disabilityTuition reimbursement available
OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.
End User Support Specialist
OPEX Corporation is currently looking to hire a full-time End User Support Specialist position in our Plano, TX office. We are looking for a worker who can commit to a full-time schedule during our day shift that runs from 8:00am - 4:30pm or 9:00am - 5:30pm. If you are a diligent, punctual and detail oriented individual then OPEX may be the right place for you to pursue your career.
We are looking for an End User Support Specialist who will maintain and repair computers, tablets, printers and other related Information Technology (IT) equipment. Will install, add and change software. The ideal candidate will be experienced with computer systems and be able to work diligently and accurately and possess problem-solving ability in order to fix issues and ensure functionality.
Essential ResponsibilitiesBuild and maintain computers with custom software and drivers for both local and remote users. Ship to remote users.Diagnosing and repairing computers/tablets based on interaction with the userSet up and maintain Audio Visual / Videoconferencing operationsMaintain other related IT equipment (e.g. printers, UPS)Offer timely technical support and teach users how to utilize computers and core software such as Microsoft Office applications correctlyBe the front facing person who will represent IT in PlanoOther responsibilities as assignedQualifications
2-5 years' experience performing break/fix and IMAC (install/move/add/change) in a corporate Windows OS / Active Directory environmentAssociates degree in Computer Science desiredExperience using any ticketing systemAbility to effectively communicate with othersAbility to work well in a team setting and independentlyMust have excellent verbal and written communication skills, ability to explain details to all levels of usersStrong Office 365 troubleshooting skillsCompTIA A+ requiredCompTIA Network+ desiredMicrosoft certification desiredExperience pulling and terminating ethernet cabling a plusPhysical/Work Environments
Worker will be working in both office and warehouse environmentsWorker will work mainly at a desk station repairing and delivering computersWorker must be able to lift 50 poundsSquatting, bending, kneeling, reaching overhead, reaching forward will occur while on the jobAbout Us
Company Overview
OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.
With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.
We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.
At OPEX, we are Next Generation Automation.
Benefits:
Benefits include, but are not limited to:
Full medical, dental and vision with low employee contribution ratesPaid holidays and PTO allowance401k with matching and profit sharingBasic life insurance, short term and long-term disabilityTuition reimbursement available
OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.