Program Support Technician (Environmental Health)

Program Support Technician (Environmental Health)Job no: 5026748 Work type: Full-Time (Salaried) Location: Petersburg, Virginia Categories: Administrative ServicesTitle: Program Support Technician (Environmental Health)State Role Title: Administrative and Office Specialist IIIHiring Range: $45,506.25 - $51,469Pay Band: 3Agency: Virginia Department of HealthLocation: CRATER HQAgency Website: vdh.virginia.govRecruitment Type: General Public - GJob DutiesAre you passionate about public service and community health? Crater Health District is seeking dedicated individuals to join our team and help foster healthy, resilient communities in beautiful south-central Virginia!As part of the Virginia Department of Health, Crater Health District encompasses a vibrant and diverse community of over 125,000 residents across seven health departments. From Petersburg to Emporia and beyond, we are committed to addressing the unique health needs of our communities.In this dynamic role, you'll be the heartbeat of our Environmental Health Services, connecting with both internal and external clients to provide exceptional support. If you thrive in a fast-paced environment and enjoy problem-solving, this position is perfect for you!What You'll Do:•Deliver outstanding customer service that meets the unique needs of our clients.•Accurately process billing invoices, payments, and permits.•Implement conflict resolution strategies with challenging customers.•Coordinate rabies sample submissions and manage Freedom of Information Act requests.•Independently perform technical office tasks while adhering to policies and procedures.•Serve as a resource for program information and assist in training and directing staff.•Data Entry, collect data and prepare insightful reports on program activities.Why Join Us?At Crater Health District, you'll enjoy a supportive work environment that values your contributions. We offer a comprehensive benefits package that includes:•12 Paid Holidays•Medical, Dental, Vision, and Life Insurance•Retirement Plans (including a 401a Cash Match and 457 Deferred Compensation Plan)•Generous Leave Policies (sick, family/personal, and annual leave)Don't miss out on this exciting opportunity to make a real impact in your community. If you're ready to be part of a dedicated team that prioritizes public health, we want to hear from you!Minimum Qualifications•Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service•Strong interpersonal and communication skills, orally and written•Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator)•Ability and experience with setting up and maintaining files & manuals•Ability to maintain confidentiality•Ability to follow and apply established procedures and applicable policiesAdditional ConsiderationsN/ASpecial InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.Contact InformationName: CraterHRPhone: N/AEmail: CraterHR@vdh.virginia.govIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.Advertised: 09 Oct 2024 Eastern Daylight Time Applications close: 23 Oct 2024 Eastern Daylight Time