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United Software Group

Urgent Hiring ::Junior Desktop Analyst ::SHELTON CT :: CONTRACT on W2

United Software Group, Shelton, Connecticut, us, 06484


Greetings!

I hope you are doing great.

Junior Desktop Analyst

SHELTON (US: 06484), CT:: Onsite

Long-Term Contract

Job Expectations

Strong focus on high client satisfactionStrong written and oral communication skills, English-speaking skills, and being bilingual are a plusAbility to work well in a team-based, fast-paced, or multitasking environmentAbility to effectively multitask, prioritize and execute tasks in a high-pressure environmentActive listener, demonstrate empathyKnowledge of basic computer operations and basic computer troubleshooting skillsBasic knowledge of computer peripherals and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)Typing speed of 50 wpm or higherHighly self-motivated and directedPlus

Basic network troubleshooting skillsExperience working with point-of-sale (POS) systemsExperience with ticketing systemsExperience with remote access softwareBilingual (Speak/Read/Write)Qualifications

High school Diploma or GED (General Educational Development), some college preferred but not required. The ideal candidate will have a minimum of 1-2 years applicable experience.

Entry Level: 2 years' work experience supporting customers remotely in a technical environmentEntry Level: 2 years' work experience in a technical Center, IT (International Technology) Help Desk, or equivalent technical support roles"".

Thanks with regards,

Lucky Mishra

Technical Recruiter

Office:

614-495-9222,

Ext.

427

luckymishra@usgrpinc.com

https://www.linkedin.com/in/lucky-mishra-45481a252