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Apex Systems

Service Now Developer/Admin

Apex Systems, Union, Kentucky, United States, 41091


As a ServiceNow Developer/Administrator you will work in a fast-paced Agile environment supporting the ServiceNow Platform. You will administer and support multiple FedRamp ServiceNow instances to meet the unique business needs of our users and stakeholders. You will work with cross functional teams including architects, business analysts, developers, product owners and other stakeholders to understand, and provide solutions across different applications on the ServiceNow Platform.The ability to attain and maintain a DoD Secret Clearance will be necessary for this role. Applicants will be required to meet the requirements of the DoD Secret Clearance.What you will doConfigures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requestedProvision, install, configure, operate, and maintain the ServiceNow platformPerform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applicationsCollaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching. Coordinate system updates across different instances, ensure latest patches, and configuration changesAssist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as neededActively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as neededSupport the administration for Production and non-prod instancesCollaborate with the Production Support and ServiceNow Operation teams to monitor support casesDocument administrative processes and issues resolutionWorking with business line stakeholders to develop clear requirements.Participate in the daily scrum meeting and other related Agile ceremoniesResponsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instancesWhat you will bring

The ability to attain and maintain a DoD Secret Clearance will be necessary for this role.3+ Years experience with ServiceNow Platform Administration3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog, ITOM/CMDBCurrent ServiceNow System Administrator certification requiredStrong experience in system administration and JavaScriptAbility to troubleshoot complex technical issuesExperience diagnosing performance related issuesAgile experienceDesired Skills

ServiceNow Development and Administration/IntegrationServiceNow Certified Application DeveloperITIL v3 or ITIL v4#clearanceJason Biser

Application Delivery Lead

Apex Systems

[email protected]

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.