Information Resource Group
Citrix VDI Engineer-W2 Only
Information Resource Group, Anderson, South Carolina, us, 29622
Role: Citrix VDI Engineer-W2 Only
Location: Anderson, SC
Duration: 3 Months contract with possibility of extensions.
Scope of the project:
The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
Daily duties / responsibilities:
Mid-Senior level Citrix VDI engineer will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following:
Responsibilities:Providing level-2 and level-3 technical support for Citrix / XenApps server environmentMonitoring of VDI platform with various client tools Netscaler, ControlUP)Support will include:
VDI End-User SessionsVDI StackLevel-2 management and technical supportEnsuring virtual sessions are working as intendedHandling IT- VDI related requests or inquiries received by client helpdeskEnsuring all Citrix platform server systems under management have updated software patchesXenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applicationsEnsure high levels of client satisfaction for the products/solutions which are supportedAddresses all technical questions around VDI and CitrixParticipate in client meetings to update team membersAbility to be the technical Subject Matter Expert within the domainQualifications Skills, Experience & Qualifications:
Advanced system testing tool knowledge & experienceStrong technical experience with the following technologies: * Citrix Xen DesktopCitrix Xen ServerVMware (vSphere)Ability to work well within a team environmentExperience with Workflow analysisTechnical collaboration for client problem solvingAbility to apply best practices to ensure maximum amount of productionAbility to provide one-on-one training to teammatesRequired skills:
Effective communication skills (written and oral).Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App LayeringTeam member training.Citrix Administration CertificationAdaptable, flexible, and self-motivated with strong technical and problem solving skills.Preferred skills:
Ability to effectively communicate with large or small groups of people through written or spoken communicationAbility to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.Develop update processes and work with team members to maintain currency in the VDI environment;Technical expertise a must.
Required education:
A bachelor's of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows environment and experience in Citrix VDI.
Location: Anderson, SC
Duration: 3 Months contract with possibility of extensions.
Scope of the project:
The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
Daily duties / responsibilities:
Mid-Senior level Citrix VDI engineer will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following:
Responsibilities:Providing level-2 and level-3 technical support for Citrix / XenApps server environmentMonitoring of VDI platform with various client tools Netscaler, ControlUP)Support will include:
VDI End-User SessionsVDI StackLevel-2 management and technical supportEnsuring virtual sessions are working as intendedHandling IT- VDI related requests or inquiries received by client helpdeskEnsuring all Citrix platform server systems under management have updated software patchesXenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applicationsEnsure high levels of client satisfaction for the products/solutions which are supportedAddresses all technical questions around VDI and CitrixParticipate in client meetings to update team membersAbility to be the technical Subject Matter Expert within the domainQualifications Skills, Experience & Qualifications:
Advanced system testing tool knowledge & experienceStrong technical experience with the following technologies: * Citrix Xen DesktopCitrix Xen ServerVMware (vSphere)Ability to work well within a team environmentExperience with Workflow analysisTechnical collaboration for client problem solvingAbility to apply best practices to ensure maximum amount of productionAbility to provide one-on-one training to teammatesRequired skills:
Effective communication skills (written and oral).Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App LayeringTeam member training.Citrix Administration CertificationAdaptable, flexible, and self-motivated with strong technical and problem solving skills.Preferred skills:
Ability to effectively communicate with large or small groups of people through written or spoken communicationAbility to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.Develop update processes and work with team members to maintain currency in the VDI environment;Technical expertise a must.
Required education:
A bachelor's of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows environment and experience in Citrix VDI.