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Insight Global

Desktop Support - Mac

Insight Global, Suwanee, Georgia, United States, 30174


MAC (Apple) technicianThis role involves supporting approximately 40 MAC u .16 people, the rest are staging devices, 3-4 mac serversThe technician will be based within the department, though the rest of the IT team will assist as needed.80% mac 20% pc

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

2-4 years experienceThe ideal candidate should have extensive experience with Apple devices, including MacBooks, MAC Servers, and iPads.Troubleshooting password resets, applications not working,JAMF (must have- software to manage the mac experience)Must be self sufficient this person is sitting with the photo studio (not the rest of the team/at HQ)

Nice to Have Skills & Experience

Apple Certified Support Professional (ACSP), Apple Certified System Administrator (ACSA)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.