Cortec Pro
Computer Technician
Cortec Pro, Cedar Rapids, Iowa, United States, 52404
Job DescriptionWe are seeking a detail-oriented, thorough, and organized IT Support Technician to join our growing team. In this position, you will play a key role in supporting all computer, technical, and network usability for our client's infrastructures. Daily tasks may include installing, upgrading and monitoring software and hardware. The Support Technician will maintain the essentials such as operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs.
We are searching for a Full Time Employee but we can be flexible if you need to start part-time before transitioning to full time status.
IT Support Technician Duties and Responsibilities include:
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, company mobile phones, smartphones, software deployment, security updates and patchesMonitor and respond quickly and effectively to client requests for assistance by phone and emailProvide technical assistance and support for incoming concerns and issues related to systems, software and hardwareMaintain daily performance of computer systemsEvaluate connectivity issues, equipment, and softwarePrepare software, computer setup, and network configuration for new usersCollaborate with IT team to resolve problemsRecord and document issues and resolutionsPerform data backupsInstall and update network system improvements as neededWork extensively with the following software or services: Veeam, ESX, Microsoft Server Operating Systems, Exchange, Office 365, Barracuda, SonicWALL, and Windows 10/11For more information, please visit https://www.cortecpro.com/jobs
Requirements
IT Support Technician Requirements and Qualifications
College Degree (or working towards) in a Computer related fieldAbility to multitask, prioritize, and manage time efficiently.Excellent verbal and written communication skills; excellent analytical and organizational skills.Ability to physically stand, bend, squat, and lift equipment as needed
Benefits
Our excellent benefits include: Health coverage, dental, vision and company matched retirement funds!
We are searching for a Full Time Employee but we can be flexible if you need to start part-time before transitioning to full time status.
IT Support Technician Duties and Responsibilities include:
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, company mobile phones, smartphones, software deployment, security updates and patchesMonitor and respond quickly and effectively to client requests for assistance by phone and emailProvide technical assistance and support for incoming concerns and issues related to systems, software and hardwareMaintain daily performance of computer systemsEvaluate connectivity issues, equipment, and softwarePrepare software, computer setup, and network configuration for new usersCollaborate with IT team to resolve problemsRecord and document issues and resolutionsPerform data backupsInstall and update network system improvements as neededWork extensively with the following software or services: Veeam, ESX, Microsoft Server Operating Systems, Exchange, Office 365, Barracuda, SonicWALL, and Windows 10/11For more information, please visit https://www.cortecpro.com/jobs
Requirements
IT Support Technician Requirements and Qualifications
College Degree (or working towards) in a Computer related fieldAbility to multitask, prioritize, and manage time efficiently.Excellent verbal and written communication skills; excellent analytical and organizational skills.Ability to physically stand, bend, squat, and lift equipment as needed
Benefits
Our excellent benefits include: Health coverage, dental, vision and company matched retirement funds!