Security Operations Center Operator

Security Operations Center Operator at Allied Universal in Boise, Idaho, United States Job Description Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions Pay Rate: $24.50 Per Hour Hiring Now Paid Orientation, Medical, Dental, Vision and 401k for Full-Time Employees Allied Universal is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: + Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems + Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms + Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies + Serve as the liaison between all departments and the security department + Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director + Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods) + Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff + Complete 'task work orders' for all reported maintenance needs + Inform (witho To view full details and how to apply, please login or create a Job Seeker account