Desktop Support Engineer

Hi,

Hope you are doing well.

Position: Desktop support engineer

Location: Austin TX 78759

Duration: Long term

Pay rate : $25/hr on W2 Without benefits

Job description:

Need 2 entry level contractors to perform onsite support tasks. Examples of tasks for this role include: Configuring New Hire Laptops Asset disposal and pick up QR Conference Code Creation Filling Vending Machines Call Center Reconfiguration Processing laptops into/out of Legal Review Receiving equipment/updating equipment portal Asset Management (Audit scans, inventory, orders) Coordinating 3rd party Repair Services WPS Hotspares AV Room Sweeps This role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects. Skills:

Basic tech support and troubleshooting skills for Windows/Mac Imaging and provisioning computers Working with a ticketing system Program/Project Overview Additional head count to assist Onsite Technical Support team and Visa's internal users. Engagement Deliverable(s) Closing tickets and tasks Supporting hardware audits Assisting with hardware refresh AV Room Sweeps Asset Management Tasks (audit, vending, inventory)

Thanks & Regards,

Ranjith Kumar Vemula

Account Manager

Phone:

614-588-8525 / 614-495-9222 Ext: 261 | Fax: 866-764-1148 Email ID:

Ranjith.vemula@usgrpinc.com