First Citizens Bank
Senior Developer - Cloud Operations
First Citizens Bank, Raleigh, North Carolina, United States, 27601
Overview:
This is a remote role that may only be hired in the following location(s): NC, AZ, MA, TX, NJWe are looking for a motivated Senior Cloud Operations Developer who is passionate about supporting the management and operations of highly resilient, scalable, and secure Enterprise Cloud Platforms in a highly regulated financial institution. You will be working within a collaborative cross-functional team, building, maintaining, and supporting multiple environments running in public and private clouds. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.The Cloud Operations Developer will need to be proficient across multiple Azure and/or AWS services and versatile to provide support across Cloud Platform, Operations, DevOps, and Security functions within this team. Members of this team will share on-call rotation duties to cover escalations and emergency fixes.Responsibilities:Proactively manage and maintain cloud infrastructure, ensuring high availability and performancePerforming daily system monitoring, verifying the integrity and availability of cloud infrastructure, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, live data feeds, and batch processingDevelop Infrastructure as Code Modules and Scripts to automate operational functions and processes to improve efficiency and reduce operational toilTriaging all support requests and performing preliminary investigation for all reported issuesWrite knowledge base articles and runbooks for commonly asked questions or frequently reported issuesSending internal and external communications for scheduled maintenance and high-priority major incidentsPerform tasks with competing priorities and adapt to changing business needsCreate, maintain and share technical documentation used by engineers and other team membersBe able to adapt seamlessly to the organization and the customers we serve, demonstrate the ability to learn new skills and technology, and actively take part in ongoing training
Qualifications:Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenancePreferred Education: Bachelor DegreePreferred Area of Study: Computer SciencePreferred Skills5+ years of demonstrated experience in designing and developing complex distributed IT solutions (e.g. cloud, distributed systems or high-performance computing experience)3+ years experience in operations management tools. Alerting & Monitoring, Provisioning & Deployment, Configuration Management, and Source Control, etc.Demonstrable knowledge around infrastructure as code and common frameworks including TerraformDemonstrable skillset in scripting languages, e.g. Bash, PowerShell Demonstrable skillset in programming languages, preferably JavaScript or PythonDemonstrable skills in Cloud Security, including incident response framework, shared security model, and architecture best practices for reducing attack surfaceDemonstrable skill in Cloud Networking with a proven skillset in latest AWS/Azure networking services and ability to create advanced routing and interconnectivity in a multi account strategyExcellent verbal & written communication skillsExperience with Dockers, Kubernetes, and Containerization a plusCloud Certifications in SysOps/DevOps Domain Preferred - Professional Certifications a plusFirst Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits
This is a remote role that may only be hired in the following location(s): NC, AZ, MA, TX, NJWe are looking for a motivated Senior Cloud Operations Developer who is passionate about supporting the management and operations of highly resilient, scalable, and secure Enterprise Cloud Platforms in a highly regulated financial institution. You will be working within a collaborative cross-functional team, building, maintaining, and supporting multiple environments running in public and private clouds. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.The Cloud Operations Developer will need to be proficient across multiple Azure and/or AWS services and versatile to provide support across Cloud Platform, Operations, DevOps, and Security functions within this team. Members of this team will share on-call rotation duties to cover escalations and emergency fixes.Responsibilities:Proactively manage and maintain cloud infrastructure, ensuring high availability and performancePerforming daily system monitoring, verifying the integrity and availability of cloud infrastructure, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, live data feeds, and batch processingDevelop Infrastructure as Code Modules and Scripts to automate operational functions and processes to improve efficiency and reduce operational toilTriaging all support requests and performing preliminary investigation for all reported issuesWrite knowledge base articles and runbooks for commonly asked questions or frequently reported issuesSending internal and external communications for scheduled maintenance and high-priority major incidentsPerform tasks with competing priorities and adapt to changing business needsCreate, maintain and share technical documentation used by engineers and other team membersBe able to adapt seamlessly to the organization and the customers we serve, demonstrate the ability to learn new skills and technology, and actively take part in ongoing training
Qualifications:Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenancePreferred Education: Bachelor DegreePreferred Area of Study: Computer SciencePreferred Skills5+ years of demonstrated experience in designing and developing complex distributed IT solutions (e.g. cloud, distributed systems or high-performance computing experience)3+ years experience in operations management tools. Alerting & Monitoring, Provisioning & Deployment, Configuration Management, and Source Control, etc.Demonstrable knowledge around infrastructure as code and common frameworks including TerraformDemonstrable skillset in scripting languages, e.g. Bash, PowerShell Demonstrable skillset in programming languages, preferably JavaScript or PythonDemonstrable skills in Cloud Security, including incident response framework, shared security model, and architecture best practices for reducing attack surfaceDemonstrable skill in Cloud Networking with a proven skillset in latest AWS/Azure networking services and ability to create advanced routing and interconnectivity in a multi account strategyExcellent verbal & written communication skillsExperience with Dockers, Kubernetes, and Containerization a plusCloud Certifications in SysOps/DevOps Domain Preferred - Professional Certifications a plusFirst Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits