Dept of State Health Services
Information Technology BA III
Dept of State Health Services, Austin, Texas, us, 78716
Job Description:Information Technology BA III
Under the supervision of the Texas Health Care Information Collection (THCIC) Director, the Business Analyst III performs highly advanced business and technical analysis, testing work involving all information systems used by THCIC. This individual routinely interacts with contract and IT staff, project managers, operations, and internal and external stakeholders.
Manage and monitor THCIC internal and external contracts, requisitions, and budget. Serves as a liaison between contractor and program staff. Participates in writing business and technical requirements for the program; creating and overseeing the annual THCIC Cybersecurity Report, documenting methods and procedures used in program development, coordinating with outside vendors and contractors to complete projects. The Business Analyst III will review, analyze, and update technical specifications located in the Technical Specification Manuals (TSM's) to develop program applications and/or provide technical assistance to other program staff. The Business Analyst III will be well versed in the Texas Health and Safety Code (THSC) Chapter 108 and the Texas Administrative Code (TAC) rule 421. Ensure THCIC contracts with vendors are complying with State and Federal guidelines, update vendor performance, and monitor data standard changes.
Perform annual security check on selected vendor. Works under general direction with extensive latitude for the use of initiative and independent judgment. Maintains a positive relationship with internal and external stakeholders. Serve as a moderator for the quarterly Data Collection Workgroup (DCW) external meeting.
This position is a full-time position (40 hours a week) and offers telework opportunities. Work outside of regular hours may be required. Travel to other work locations may also be required. Performs other related duties as assigned.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Essential Job Functions:EJF 1: Provides technical knowledge about healthcare facility data systems, systems testing, system protocols, web-based applications and database development. Knowledge of programming and software development preferred. Monitors and documents data collection vendor contracts and change notices. Evaluates vendor performance and progress on implementation of new or existing system components or functionalities. Provides consultative and technical work in planning systems to DSHS programs; Communicates technical issues to program staff, stakeholders and CHS/DSHS management; Analyzes and test new or existing operations applications, functionalities or process, troubleshoots and recommends solutions or options to resolve problems relating to new or existing systems. Monitors national data standards organizations for format and coding updates and notifies the vendor and monitors the updates. Prepares and/or oversees the preparation of charts, diagrams, flowcharts etc. Navigates internal DSHS agency and HHSC Enterprise governance and control processes. Provides quality customer service to external and internal customers through prompt responses to inquires, taking the initiative to solve problems, exercising flexibility and considerable latitude for the use of independent judgement. (35%)
EJF 2: Provide guidance, communicates and explains processes to interested groups and team members. Performs negotiations, resolves conflicts, prepare presentations, write reports, and communicates technical, contractual and statutory information to all areas of management, customers, stakeholders, and technical and non-technical staff. Incorporate agency statutes in making business decisions. Designs, analyzes, and maintains database structures, and assists in developing policies and procedures designed to ensure the integrity and security of the database environment. Designs and implements procedures necessary to save and recover databases from hardware and software failures. Develops goals and objectives for the use and improvement of an efficient and cost-effective database system. Establishes and implements necessary database security controls and user access levels. Evaluates and recommends database software packages for potential acquisition. (35%)
EJF 3: Strong communication and project management skills needed. Required to interact with key project OCSE/CHS program staff, DSHS IT personnel, DSHS management, other state agency personnel and, stakeholders. Establishing and documenting processes, program policies and procedures. (15%)
EJF 4: Monitor federal changes in data standards and recommending changes to meet those changes. Develops technical specifications for data collection and processing systems -e.g., input/output record formats. (10%)
EJF 5: Performs other duties as assigned but are not limited to actively participating and/or serving supporting role to meet the agencies obligations. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge Skills Abilities:Knowledge of Business Analysis and Technical Analysis of information systems.Knowledge of testing methodologies and strategies of information systems.Knowledge of the principles and practices of systems analysis, work simplification and documentation of information systems.Knowledge of the use of automated information systems.Knowledge of computer software and hardware.Knowledge of state statutes and HHSC, DIR, DSHS and THCIC policies and procedures applicable to the areas of responsibility.Knowledge of healthcare data systems.Skill in planning, investigating, and developing solutions using computerized applications.Skill in eliciting business requirements and translating them into written hardware and software requirements.Skill in project management.Skill in problem-solving.Skill in coordinating and solving complex problems and critical thinking and in the operation of computers and applicable computer software.Skill in the use of computer software to accomplish the writing, analysis and dissemination of data, including working in MS Excel and MS Word.Skill in establishing and maintaining effective working relationships with managers, supervisors, co-workers, and other professional and clerical personnel.Ability to analyze business problems and provide database related solutions using SAS, SQL, ODBC and PC-based visual development tools.Ability to work as part of a team and share information.Ability to create and verify test data.Ability to use creative thinking and planning to solve problems.Ability to write clearly and concisely, and to read and analyze written materials.Ability to communicate effectively with both the vendor. IT team(s) and executive leadership on automation issues.Ability to analyze business problems and provide solutions.Ability to read, interpret, analyze program code and make recommendations for improvement or replacement if required.
Registration or Licensure Requirements:Project Management Professional (PMP) certification is preferred
Initial Selection Criteria:Bachelor's degree preferred. At least 3 years of work experience in a related field.
Additional Information:N/A
MOS Code:Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
Under the supervision of the Texas Health Care Information Collection (THCIC) Director, the Business Analyst III performs highly advanced business and technical analysis, testing work involving all information systems used by THCIC. This individual routinely interacts with contract and IT staff, project managers, operations, and internal and external stakeholders.
Manage and monitor THCIC internal and external contracts, requisitions, and budget. Serves as a liaison between contractor and program staff. Participates in writing business and technical requirements for the program; creating and overseeing the annual THCIC Cybersecurity Report, documenting methods and procedures used in program development, coordinating with outside vendors and contractors to complete projects. The Business Analyst III will review, analyze, and update technical specifications located in the Technical Specification Manuals (TSM's) to develop program applications and/or provide technical assistance to other program staff. The Business Analyst III will be well versed in the Texas Health and Safety Code (THSC) Chapter 108 and the Texas Administrative Code (TAC) rule 421. Ensure THCIC contracts with vendors are complying with State and Federal guidelines, update vendor performance, and monitor data standard changes.
Perform annual security check on selected vendor. Works under general direction with extensive latitude for the use of initiative and independent judgment. Maintains a positive relationship with internal and external stakeholders. Serve as a moderator for the quarterly Data Collection Workgroup (DCW) external meeting.
This position is a full-time position (40 hours a week) and offers telework opportunities. Work outside of regular hours may be required. Travel to other work locations may also be required. Performs other related duties as assigned.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Essential Job Functions:EJF 1: Provides technical knowledge about healthcare facility data systems, systems testing, system protocols, web-based applications and database development. Knowledge of programming and software development preferred. Monitors and documents data collection vendor contracts and change notices. Evaluates vendor performance and progress on implementation of new or existing system components or functionalities. Provides consultative and technical work in planning systems to DSHS programs; Communicates technical issues to program staff, stakeholders and CHS/DSHS management; Analyzes and test new or existing operations applications, functionalities or process, troubleshoots and recommends solutions or options to resolve problems relating to new or existing systems. Monitors national data standards organizations for format and coding updates and notifies the vendor and monitors the updates. Prepares and/or oversees the preparation of charts, diagrams, flowcharts etc. Navigates internal DSHS agency and HHSC Enterprise governance and control processes. Provides quality customer service to external and internal customers through prompt responses to inquires, taking the initiative to solve problems, exercising flexibility and considerable latitude for the use of independent judgement. (35%)
EJF 2: Provide guidance, communicates and explains processes to interested groups and team members. Performs negotiations, resolves conflicts, prepare presentations, write reports, and communicates technical, contractual and statutory information to all areas of management, customers, stakeholders, and technical and non-technical staff. Incorporate agency statutes in making business decisions. Designs, analyzes, and maintains database structures, and assists in developing policies and procedures designed to ensure the integrity and security of the database environment. Designs and implements procedures necessary to save and recover databases from hardware and software failures. Develops goals and objectives for the use and improvement of an efficient and cost-effective database system. Establishes and implements necessary database security controls and user access levels. Evaluates and recommends database software packages for potential acquisition. (35%)
EJF 3: Strong communication and project management skills needed. Required to interact with key project OCSE/CHS program staff, DSHS IT personnel, DSHS management, other state agency personnel and, stakeholders. Establishing and documenting processes, program policies and procedures. (15%)
EJF 4: Monitor federal changes in data standards and recommending changes to meet those changes. Develops technical specifications for data collection and processing systems -e.g., input/output record formats. (10%)
EJF 5: Performs other duties as assigned but are not limited to actively participating and/or serving supporting role to meet the agencies obligations. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge Skills Abilities:Knowledge of Business Analysis and Technical Analysis of information systems.Knowledge of testing methodologies and strategies of information systems.Knowledge of the principles and practices of systems analysis, work simplification and documentation of information systems.Knowledge of the use of automated information systems.Knowledge of computer software and hardware.Knowledge of state statutes and HHSC, DIR, DSHS and THCIC policies and procedures applicable to the areas of responsibility.Knowledge of healthcare data systems.Skill in planning, investigating, and developing solutions using computerized applications.Skill in eliciting business requirements and translating them into written hardware and software requirements.Skill in project management.Skill in problem-solving.Skill in coordinating and solving complex problems and critical thinking and in the operation of computers and applicable computer software.Skill in the use of computer software to accomplish the writing, analysis and dissemination of data, including working in MS Excel and MS Word.Skill in establishing and maintaining effective working relationships with managers, supervisors, co-workers, and other professional and clerical personnel.Ability to analyze business problems and provide database related solutions using SAS, SQL, ODBC and PC-based visual development tools.Ability to work as part of a team and share information.Ability to create and verify test data.Ability to use creative thinking and planning to solve problems.Ability to write clearly and concisely, and to read and analyze written materials.Ability to communicate effectively with both the vendor. IT team(s) and executive leadership on automation issues.Ability to analyze business problems and provide solutions.Ability to read, interpret, analyze program code and make recommendations for improvement or replacement if required.
Registration or Licensure Requirements:Project Management Professional (PMP) certification is preferred
Initial Selection Criteria:Bachelor's degree preferred. At least 3 years of work experience in a related field.
Additional Information:N/A
MOS Code:Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS