Utilization Management Business Analyst

Utilize project management techniques to coordinate focused medical review projects as assigned. Conduct analysis to understand utilization trends. Document and present relative data and recommendations to management and/or oversight committees. Collaborate to implement strategies to improve quality outcomes and control healthcare cost trend in alignment with corporate initiatives.Collaborate with reporting SMEs to create reports or dashboards to reflect impact of UM programs as demonstrated by direct cost savings and/or changes in provider behavior. Create and maintain requirements documents for each report or dashboard.Identify, research, and resolve issues by making sound decisions in accordance with policies and procedures. Respond to telephone and written inquiries from providers and internal customers. Act as a liaison between Medical Management and internal departments. Build professional relations with various stakeholdersCreate and maintain policy, procedure, and desktop instruction documentation. Assist with education and training to HMSA staff and providers regarding Medical Management activities/projects and seek input and cooperation for the development of new programs.Support and participate in department and corporate workgroups and projects, as assigned.Performs all other miscellaneous responsibilities and duties as assigned or directed.#LI-Hybrid

Bachelor's degree and three years of prior work experience in related health care or insurance industry; or combination of education and work experience.Effective written and verbal communication skills.Project management skills.Knowledge of Project Management methods and utilization management concepts.Intermediate working knowledge of Microsoft Office applications, including but not limited to Word, Excel, Outlook, and PowerPoint.