Senior Technical Support Analyst

Description Home Search Jobs Job Description Senior Technical Support AnalystContract: Evanston, Illinois, USSalary: $30.00 Per HourJob Code: 353971End Date: 2024-10-18 Days Left: 3 days, 3 hours leftApply Strategic planning: recommends, plans, and implements workplace endpoint technology initiatives Administrations: manages/coordinates projects with internal/external clients utilizing IT unit system to meet client goals. Create project plans, testing, implementation, and evaluation of systems Development: Coordinates projects with users to deliver optimum service regarding installations and maintenance of workplace endpoint technology. Tests, implements and evaluates systems and service results Coordinates application upgrades, security patching, platform software updates. Leverage endpoint management technology to build shared software packages, images and policy management Creates endpoint management scripts, packages, and ad hoc reporting Performance: advanced level of troubleshooting that have been escalated by junior staff 3 years' experience in consulting, project management, training, technical support, or user service, in an information technology environment or similar.? Experience as both an end-user and administrator in service areas such as user support, desktop support, help desk management, and documentation or similar. Experience with Linux operating system Balance between Windows and Mac O365 MECM Nice To Have: Leadership experience Degree in computer science Executive/high level support experience Comp TIA A+ Certification Job Requirement Technical Support Windows Mac Linux Desktop support Reach Out to a Recruiter Recruiter Email PhoneNitin Buxani nitin.buxani@collabera.com Apply Now