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TechnoGen

IT Business Analyst

TechnoGen, Baltimore, Maryland, United States, 21276


IT Business Analyst

Primary Place of Workspace : 1800 Washington Boulevard, Baltimore MD 21230. Teleworking is permitted.- Hybrid

Duration : 3+ years

Need the following documents to add along with ResumeEducation certificate copy,-Highest degree copy is fineTechnical certificates copy if any,Work auth Copy - Redacted copy for GC/US Citizen/H1Driver's License copy.

This role encompasses review and validate business/functional/technical requirements, project management, and program management responsibilities.

Duties/Responsibilities: Include but are not limited to the following:•Collaborate with stakeholders, including business users, IT teams, and management, to gather and document detailed business and functional requirements.•Conduct interviews, workshops, and surveys to understand business needs and processes.•Analyze current business processes and workflows to identify areas for improvement or automation.•Develop process models, flowcharts, and diagrams to represent business processes visually.•Translate business requirements into technical specifications for IT teams.•Create detailed documentation, including

Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases.•Work with architects and developers to design IT solutions that meet business needs.•Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of requirements.•Present findings, solutions, and project updates to stakeholders.•Support project management activities, including defining project scope, timelines, and deliverables.•Assist in resource planning and risk management for IT projects.•Develop test plans and test cases to ensure that the IT solution meets business requirements.•Coordinate and participate in

User Acceptance Testing (UAT)

with business users.•Identify and document defects, and work with developers to resolve issues.•Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals, and providing support to end-users.•Manage change requests and ensure that changes are properly documented and communicated.•Analyze data to identify trends, generate insights, and support decision-making Create reports, dashboards, and visualizations to present data in a meaningful way.•Continuously evaluate business processes and IT systems to identify opportunities for improvement.•Stay updated with the latest industry trends, tools, and technologies.•Ensure that IT solutions comply with relevant regulations, standards, and policies.•Identify and mitigate potential risks associated with IT projects.

Education1. Have a bachelor's degree with 3+ years of experience in Business Assurance2. Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology

Required Experience1.

At least (3) years BA IT experience in working with Maryland State agencies. (i.e., designing, developing, testing, implementing and maintaining)2. Exposure to tools like

JIRA, TFS, DevOps, Confluence, or Trello

for managing requirements and tasks.3. Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills, Webservices or API worksand basic4. Familiar with data analysis tools like

SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).5. Proficient in using

Excel for data analysis, Word for documentation, and PowerPoint for presentations.6. Familiarity with A gile methodologies through training or certification, such as Certified Scrum Master (CSM).7. Experience in managing and execution of multiple related operationalrequests / projects simultaneously.8. Experience working in a matrixed environment.

Preferred Experience1. Experience in

Service Now is a plus.2. Knowledge of

State Government policies and practices.3. Knowledge of Payment Portal implementation with FMIS Integration

Thanks and Regards

Rishitha C|

Talent Acquisition Specialist

571-677-0024

rishitha.c@technogeninc.com

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