Collabera
IT Specialist
Collabera, Port Neches, Texas, United States, 77651
Description
HomeSearch JobsJob Description
IT Specialist
Contract: Port Neches, Texas, US
Salary: $32.00 Per Hour
Job Code: 354902
End Date: 2024-11-10Days Left: 26 days, 3 hours left
Apply
Client:
ManufacturersJob Title:
IT Field Services Operations TechnicianLocation:
Port Neches, TX 77651 - OnsiteDuration:
12 Months (Extension/ Conversion will be based on performance)Pay Rate:
($30- $32) hourly.
Responsibilities:Day-to-day Operations:
Providing on-site and remote IT support for users.Incident Management:
Handling and resolving IT service requests and incidents.Local Support:
Supporting business applications and infrastructure, including servers, networks, and access control systems.Process Adherence:
Following quality management, health and safety guidelines, and legal stipulations.Customer Service:
Ensuring high-quality customer service and information accuracy.Specific Tasks and Skills:
Technical Support:
Providing remote and deskside support, troubleshooting issues, and resolving incidents.Knowledge Base:
Understanding endpoint management, M365 Suite, Windows file sharing, antivirus, VPN, and industrial printers.Communication:
Interacting with resolver groups, capturing information, monitoring tickets, and responding promptly.Vendor Management:
Managing relationships with third-party suppliers.Network Monitoring:
Monitoring network components and addressing outages.Project Involvement:
Participating in broader client projects as needed.Continuous Improvement:
Leveraging best practices and frameworks to improve processes.Training : Providing local site training for users.Regional SupportLanguage SupportSite Management LiaisonThanks!
Job Requirement
Field ServiceTroubleshootTroubleshootingHelpdeskService DeskInformation TechnologyTicketTicketingL1L2L3Reach Out to a RecruiterRecruiterEmailPhoneMradul Khampariyamradul.khampariya@collabera.com
Apply Now
HomeSearch JobsJob Description
IT Specialist
Contract: Port Neches, Texas, US
Salary: $32.00 Per Hour
Job Code: 354902
End Date: 2024-11-10Days Left: 26 days, 3 hours left
Apply
Client:
ManufacturersJob Title:
IT Field Services Operations TechnicianLocation:
Port Neches, TX 77651 - OnsiteDuration:
12 Months (Extension/ Conversion will be based on performance)Pay Rate:
($30- $32) hourly.
Responsibilities:Day-to-day Operations:
Providing on-site and remote IT support for users.Incident Management:
Handling and resolving IT service requests and incidents.Local Support:
Supporting business applications and infrastructure, including servers, networks, and access control systems.Process Adherence:
Following quality management, health and safety guidelines, and legal stipulations.Customer Service:
Ensuring high-quality customer service and information accuracy.Specific Tasks and Skills:
Technical Support:
Providing remote and deskside support, troubleshooting issues, and resolving incidents.Knowledge Base:
Understanding endpoint management, M365 Suite, Windows file sharing, antivirus, VPN, and industrial printers.Communication:
Interacting with resolver groups, capturing information, monitoring tickets, and responding promptly.Vendor Management:
Managing relationships with third-party suppliers.Network Monitoring:
Monitoring network components and addressing outages.Project Involvement:
Participating in broader client projects as needed.Continuous Improvement:
Leveraging best practices and frameworks to improve processes.Training : Providing local site training for users.Regional SupportLanguage SupportSite Management LiaisonThanks!
Job Requirement
Field ServiceTroubleshootTroubleshootingHelpdeskService DeskInformation TechnologyTicketTicketingL1L2L3Reach Out to a RecruiterRecruiterEmailPhoneMradul Khampariyamradul.khampariya@collabera.com
Apply Now