IT Project Manager

Salary : $81,047.46 - $97,404.58 Annually Location : Madison, WI Job Type: PERMANENT FULL TIME Job Number: 2024-00348 Department: Information Technology Department Opening Date: 10/03/2024 Closing Date: 10/16/2024 11:59 PM Central Comp. Group/Range: 18/10 General Description Are you looking for a full-time IT job that works less than 40 hours per week? Do you have great project management skills? The City of Madison Information Technology Department is looking to hire two individuals to manage the IT portfolio of either Metro Transit or Transportation and meet their business goals with technology solutions. This work involves leading projects through budgeting, planning, implementation, and supporting documentation. The work requires considerable judgment, discretion, and expertise to successfully implement, manage, and evaluate projects and initiatives at the agency level and is characterized by significant technical or project leadership that may include organizing and motivating a project team. A successful candidate will: Coordinate their agency's software and database access, as well as work with staff to determine technology needs and propose solutions to meet those needs. This includes leading projects through budgeting, planning, implementation, and supporting documentation. Use judgment, discretion, and expertise to successfully implement, manage, and evaluate IT projects and initiatives at the agency level and is characterized by significant technical or project leadership that include organizing and motivating a project team. Metro Transit This position will facilitate the relationship between City Information Technology and Metro Transit's non-fleet IT portfolio and meet business goals with technology solutions. This is professional coordination and leadership work and will coordinate Metro Transit's non-fleet software and database access, as well as work with staff to determine technology needs and propose solutions to meet those needs. Employee will work under general supervision of the IT Administrative, Financial and Project Portfolio Manager and the Transit Chief Officer (administrative or Development), and operate with considerable independence in meeting established objectives. Department of Transportation This position will facilitate the relationship between City Information Technology and the Department of Transportation (Parking Division, Traffic Engineering and Office of Director) to manage the Transportation Department IT portfolio and meet business goals with technology solutions. This is professional management work and will coordinate work between IT and Transportation, as well as work with staff to determine technology needs and propose solutions to meet those needs. Employee will work under supervision of the IT Administrative, Financial and Project Portfolio Manager and Parking Division Manager, and operate within established objectives. The City of Madison offers a competitive benefits package, including a generous leave package, a variety of insurance options at a low cost to employees, and non-traditional benefits such as a free bus pass, flexible work schedules and telecommuting options. View a complete listing of benefits. Consider joining our team Employees may be eligible for loan forgiveness through the . The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply Examples of Duties and Responsibilities Project Coordination Serve as liaison between agency and City IT. Align agency business needs with the appropriate IT personnel. Maximize agency's existing IT investment by aligning and consolidating business processes with existing solutions. Manage the coordination and communications of a project as it relates to the scope, schedule, budget, quality, risks, procurement, and stakeholders. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City technology standards. Gather business needs and requirements and help turn those goals into concrete projects and detailed proposals. Oversee third-party software implementations: Identify and evaluate products, define requirements, participate in Request For Proposal (RFP) process and contract negotiations, create project plans, and facilitate the management of projects. Coordinate and implementation of security best practices and standards with vendors, IT and agency staff in compliance with regulatory requirements and auditors. Develop full-scale project plans and associated communications documents. Proactively manage project-related issues, with particular emphasis on those that may affect the scope, schedule, and/or budget and devise contingency plans. Develop implementation timeline in cooperation with customer and affected parties. Ensure quality assurance and testing is performed. Identify and resolve issues and conflicts within project teams. Develop and produce system documentation, instructional and procedural manuals. Provide education to agency staff and customers by way of in-person discussions and written documentation. Maintain effective and professional relationships with vendors and their technical support personnel. Delegate tasks and responsibilities to appropriate personnel. Ensure adherence to best practices and City and County policies and procedures. Agency IT Portfolio Management Meet with internal and external customers to determine business needs and constraints. Work with system owners to track lifecycle of existing IT solutions. Proactively plan for end of life and depreciation of aging systems. Work with system owners to track on-going maintenance and support for existing IT systems. Account for planned growth and expansion of systems. Work with system owners to determine staffing and ongoing support requirements for agency IT systems. Maintain documentation of agency staff's permissions, software and database access. Act as agency authorized IT contact in order to streamline processes and maintain documentation. Conduct technology onboarding and off boarding for staff. Internal Administrative Tasks Train and stay current on industry standard technologies as needed. Attend team meetings. Maintain records, prepare status reports, and document communications. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Include racial equity and social justice considerations in projects and initiatives. Assist in emergency preparedness activities by insuring that you are trained to internal policies and procedures to meet agency response and recovery needs safely. Be prepared and respond as directed to all hazards when Metro Transit's emergency plans are activated. (Metro Transit position only) Perform related duties as assigned. Minimum Qualifications Two (2) years of advanced-level professional IT Specialist experience, similar to that of an with the City of Madison. Two (2) years project management experience. Associate's degree or higher in computer science or a related field. If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience: Two (2) years experience in applying the following: Determining customer needs and defining the scope of projects. Project management experience on large-scale projects. Problem solve, apply logic, and perform process identification and critical thinking. Manage third-party software purchases from evaluation to production. Planning for system scalability, growth, and budget requirements. Communicating and working effectively with users, department staff, vendors, and consultants. Familiarity with the following: Project management. Microsoft Office Suite products. The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities, and have the ability to do the following: Implement third-party software purchases from evaluation to production. Plan for system scalability, growth, and budget requirements. Develop realistic estimates, establish realistic schedules and meet deadlines on a consistent basis. Facilitate projects, recommend change and communicate methods. Work independently, manage multiple projects on an ongoing basis. Work with both users and project team members to resolve problems in a timely and effective manner. Communicate and work effectively with users, department staff, vendors, and consultants. Work well under pressure. For a complete list of the Knowledge, Skills, and Abilities, please see the IT Specialist 3 class specification . Special Requirements Ability to meet the transportation requirements of the position. Physical Requirements : Work is primarily sedentary in nature and performed in an office environment. Employees will be expected to use standard office equipment such as a telephone, computer, calculator, copier, and fax machine. Employees must have the physical strength, coordination and acuity inherent to set up, install and test computers as assigned. Employees may be expected to visit sites throughout the City in order to troubleshoot issues. Payroll title for this position is IT Specialist 3. The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary. Compensation The City of Madison strives to pay competitive wages. View the current for pay for all classifications. Employees receive increases based on tenure with the City. Benefits The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our for more information. Leave Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below. 0-3 years 10 work days of vacation After 3 years 12-1/2 days After 7 years 15 days After 11 years 17-1/2 days After 15 years 20 days After 19 years 25 days After 27 years 27 days Employees earn 3.5 personal days in addition to vacation. Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 3 paid leave days (the Friday after Thanksgiving, Christmas Eve, New Year's Eve). Employees also earn 13 sick days annually that may accrue to a total of 150 days. Retirement The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds. Insurance The City of Madison offers a variety of optional insurance programs including: Health Insurance Dental Insurance Vision Insurance Pet Insurance Life Insurance Income Continuation Insurance (for short and long-term disability) Long Term Care Insurance Other Benefits The City offers numerous other benefits and programs for employees, including: 457(b) deferred compensation plans Employee Assistance Program Bus Pass on Madison Metro Flexible Work Schedules Employer-paid Training 01 Please indicate which position(s) you are interested in pursuing. Metro Transit Department of Transportation (Parking Division, Traffic Engineering Division and Office of Transportation) Both positions 02 Please indicate how many years of IT Project Management you have. None Less than 3 years 3 to 6 years More than 6 years 03 Have you managed a technical project involving a software or hardware implementation? Yes No 04 If you answered Yes to the previous question, what was the software or hardware implemented? 05 Have you used TeamDynamix as a project management tool? Yes No 06 If you answered No to the previous question, what other tool(s) have you used? Required Question