Technical Field Support Consultant

Technical Field Support Consultant Duration: 24 Months Contract & Fulltime Both Location: Albany, NY Location: - Resource will be traveling statewide approximately 3 days per week. Some overnight stays may be required. An expense budget will be available for travel costs. Expense invoices will be due within 7 days of travel. - Remote work will be allowed when not traveling. - There may be a need to go into a NYS ITS office occasionally Job Duties: Completion of site survey documentation (site survey workbook, etc.) Document the site environment through photographs Provide rack and/or data closet information leveraging template documentation. With client guidance and oversight, the consultant will assess the current environment and perform a needs analysis to ensure the site has the necessary equipment to function as required. Assist in performing network equipment installation, relocation, and removal. Provide support for onsite equipment, such as Workstations (PCs), Servers, VoIP Phones, and Wireless Access Points (WAPs). Identification and installation/DE installation support for networking and data communications equipment. Provide field support for rack and stack and identification associated with network connectivity. Provide site survey support, basic site survey preparation, cable connectivity, and troubleshooting. Provide network assistance, inventory, and asset control oversight. Job Qualifications: High School Diploma/GED with Math, Science, Engineering, or technical background preferred, but not required. Minimum of four years' experience. Required Skills: 48 Months experience installing/troubleshooting PCs, Printers, Servers, Data Communications Equipment, Data cable installation/troubleshooting, and VoIP telephony.