Administrative Assistant

Outpatient Behavioral Health, LLC (OBH), a well-established mental health and substance use treatment outpatient clinic with a reputation for providing compassionate and effective care, is seeking a highly organized and detail-oriented Administrative Assistant to join its dedicated team. Reporting directly to the Administrative Team Lead, the successful candidate will play a pivotal role in ensuring the smooth operation of the clinic and the overall patient experience.Responsibilities (On-the-Job Training Provided):-Patient Onboarding and Intake:Assist in the intake process by collecting patient information, verifying insurance, and scheduling initial appointments.Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.Handle insurance pre-authorizations and communicate with insurance companies as needed.-Invoicing and Billing:Prepare and send out patient invoices in a timely and accurate manner.Follow up on outstanding payments and maintain records of payments received.Collaborate with the billing department to ensure accurate billing and coding.-Clinic Cleanliness and Maintenance:Maintain a clean, organized, and inviting clinic environment.Coordinate cleaning schedules and oversee the work of cleaning staff.Order and manage supplies to ensure a well-stocked clinic.-Administrative Support:Provide administrative support to the clinic staff, including scheduling appointments, managing calendars, and preparing reports.Answer and direct phone calls, emails, and inquiries in a professional and courteous manner.Coordinate with other departments to ensure seamless communication and workflow.Qualifications:High school diploma or equivalentAt least 1-2 years of experience as an administrative assistant or a related roleStrong organizational and time management skillsExcellent written and verbal communication skillsProficiency in Microsoft Office Suite, particularly Word, Excel, and OutlookDetail-oriented and reliable, with a commitment to accuracyAbility to work independently and as part of a teamValues of honesty, transparency, and open-mindednessCompensation and Benefits:Competitive salary range of $12-$16 per hour, commensurate with experience and qualificationsComprehensive benefits package offered after 60 days of employment, including health insurance, dental insurance, and retirement savings planOBH is committed to creating a diverse and inclusive workplace where every employee feels valued and respected. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, national origin, disability, age, or veteran status.Apply here or please submit your resume and a cover letter to admin@outpatientbh.com