ENA Corporate
Director, Process Improvement
ENA Corporate, Houston, Texas, United States, 77246
Job Reference Number:
24720Employment Type:
Full-Time
,
OnsiteSegment:
Elior CorporateBrand:
Elior North America CorporateState:
Texas (US-TX)
The Role at a glance:We are looking for a Director of Process Improvement for our Service Operations organization based out of our Houston, TX corporate headquarters. The Director of Process Improvement will lead cross-functional initiatives to streamline operations, enhance efficiencies, and embed a culture of continuous improvement within the organization. This role will identify opportunities, implement data-driven solutions, and ensure sustained operational success across the company.
What you'll be doing:
Lead process improvement initiatives across various business units, including operations, supply chain, HR, and customer service.
Collaborate with senior leadership and department heads to identify key areas for optimization and recommend process enhancements.
Use continuous improvement methodologies to assess, design, and improve workflows and operational processes.
Develop and track key performance indicators (KPIs) to measure improvement efforts and ensure alignment with organizational goals.
Conduct root cause analyses of operational inefficiencies and develop actionable plans to resolve issues.
Facilitate improvement workshops, Kaizen events, and employee brainstorming sessions to engage staff in improvement efforts.
Build and maintain process documentation and training materials to ensure the sustainability of improvements.
Stay informed of industry trends, emerging technologies, and best practices to drive continuous improvement.
Direct oversight of process improvement teams or cross-functional project teams.
Provide coaching, mentoring, and development opportunities for employees engaged in process improvement activities.
Influence and guide teams indirectly by collaborating with department heads and key stakeholders to ensure adoption of process improvement strategies.
What we're looking for:Must-haves:
Exceptional project management skills, with the ability to lead multiple initiatives simultaneously.
Analytical mindset with the ability to assess complex processes and drive data-driven decision-making.
Bachelor’s degree in business administration, Operations, Engineering, or a related field or equivalent combination of education and relevant experience.
7+ years of experience in process improvement, operations management, or related roles.
Proven track record of leading large-scale process improvement initiatives across multiple departments.
Experience working with cross-functional teams and managing change in a fast-paced environment.
Nice-to-haves:
PMP certification a plus.
Where you'll be working:This role is based out of our Houston headquarters where you'll be working 4 days of the week out of office. We are located at 4920 Westway Park Blvd. Houston, TX 77041.
Our Benefits:
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer:
This job description can be revised by management as needed.
#J-18808-Ljbffr
24720Employment Type:
Full-Time
,
OnsiteSegment:
Elior CorporateBrand:
Elior North America CorporateState:
Texas (US-TX)
The Role at a glance:We are looking for a Director of Process Improvement for our Service Operations organization based out of our Houston, TX corporate headquarters. The Director of Process Improvement will lead cross-functional initiatives to streamline operations, enhance efficiencies, and embed a culture of continuous improvement within the organization. This role will identify opportunities, implement data-driven solutions, and ensure sustained operational success across the company.
What you'll be doing:
Lead process improvement initiatives across various business units, including operations, supply chain, HR, and customer service.
Collaborate with senior leadership and department heads to identify key areas for optimization and recommend process enhancements.
Use continuous improvement methodologies to assess, design, and improve workflows and operational processes.
Develop and track key performance indicators (KPIs) to measure improvement efforts and ensure alignment with organizational goals.
Conduct root cause analyses of operational inefficiencies and develop actionable plans to resolve issues.
Facilitate improvement workshops, Kaizen events, and employee brainstorming sessions to engage staff in improvement efforts.
Build and maintain process documentation and training materials to ensure the sustainability of improvements.
Stay informed of industry trends, emerging technologies, and best practices to drive continuous improvement.
Direct oversight of process improvement teams or cross-functional project teams.
Provide coaching, mentoring, and development opportunities for employees engaged in process improvement activities.
Influence and guide teams indirectly by collaborating with department heads and key stakeholders to ensure adoption of process improvement strategies.
What we're looking for:Must-haves:
Exceptional project management skills, with the ability to lead multiple initiatives simultaneously.
Analytical mindset with the ability to assess complex processes and drive data-driven decision-making.
Bachelor’s degree in business administration, Operations, Engineering, or a related field or equivalent combination of education and relevant experience.
7+ years of experience in process improvement, operations management, or related roles.
Proven track record of leading large-scale process improvement initiatives across multiple departments.
Experience working with cross-functional teams and managing change in a fast-paced environment.
Nice-to-haves:
PMP certification a plus.
Where you'll be working:This role is based out of our Houston headquarters where you'll be working 4 days of the week out of office. We are located at 4920 Westway Park Blvd. Houston, TX 77041.
Our Benefits:
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer:
This job description can be revised by management as needed.
#J-18808-Ljbffr