Driver's License Specialist

Driver's License Specialist at Ada County in Boise, Idaho, United States Job Description Driver's License Specialist Print (Apply ? Driver's License Specialist Salary $18.75 Hourly Location Boise, ID Job Type Full-Time with Benefits Job Number 02359 Department Sheriff Division ASB- Licensing Services Opening Date 10/02/2024 Closing Date 10/16/2024 12:00 PM Mountain + Description + Benefits + Questions General Summary Do you meet our minimum hiring standards? Check here ( before applying. A Driver's License Specialist processes applications, administers and grades examinations, issues general and commercial driver's licenses and REAL ID-compliant credentials (Idaho's Star Card), takes photographs for general and commercial driver's licenses and special identification cards and performs related duties as required. This position is at one of two locations available to the public in Boise and Meridian for the Ada County Sheriff's Office, Licensing Services Division. New Driver's License Specialists will start out at a Level I pay rate of $18.75. As Driver's License Specialists acquire the required skills, they have the opportunity to promote to a Level II pay of $20.75 (usually within 12-18 months) and then to a Level III pay of $22.50. SHIFT INFORMATION Candidates are expected to be available to work Monday through Friday (except Holidays). The work schedule is four 10-hour shifts, 6:50 a.m. to 5:20 p.m., with an assigned day off during the week. BENEFITS Low cost medical, dental, and vision insurances Idaho PERSI retirement plan Deferred Compensation plan 457(b) with a County match of up to 3% Flexible Spending Accounts - Health and Dependent Care Post-Employment Health Plan - 50% of unused sick leave above 240 hours Employee Assistance Program (EAP) No cost basic life, accidental death, and short-term disability insurances Eleven (11) paid holidays annually Paid vacation leave, sick leave, and parental leave No cost gym access at three (3) County owned gym facilities Wellness Program Optional 401(k) and/or Roth IRA Visit adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our full benefits package. Essential Functions + Assists applicants for driver's licenses and identification cards and determines proper procedure; + Requests supporting documentation from applicants and reviews for authenticity; + Provides applicants with proper application forms and acts as a witness in applicant signatures; + Verifies information on applications with the Social Security Administration, Bureau of Vital Statistics, and Immigration and Naturalization Service, as necessary; + Reviews out-of-state applicants' previous driving records; + Administers, grades, and records scores for written and oral examinations for Class A, B, C, and D licenses and endorsement examinations for commercial class licenses and motorcycles; + Collects skills waiver forms and reviews for proper completion; + Takes photographs of driver's license applicants; + Collects fees for transactions and balances daily fee receipts; + Answers related questions, both by phone and in person, from the general public, other agencies, and public officials. ADDITIONAL FUNCTIONS + Screens applicants for visual acuity and looks for obvious emotional or medical problems that might affect the applicant's ability to hold a license; + Scans files and other documents into an electronic records management system and enters related information into the computer; + Performs additional clerical duties not related to driver's licenses or identification cards that the County Sheriff, Idaho Transportation Department, and Idaho Code may assign; + Operates general office equipment, including but not limited to point-of-sale systems (cash register and credit card processing), scanners, and other office equipment; + Operates a central telephone console to receive and route calls; + Helps the public with inquiries by identifying and resolving problems and referring to appropriate staff for resolutions; + Creates and maintains files and other records and updates databases; and + Performs related functions as required. Job Requirements + Knowledge of basic office terminology, procedures, and equipment; + Knowledge of business arithmetic; + Ability to use correct grammar, spelling, and punctuation; + Ability and skill in the correct operation of a computer (CRT) terminal, calculator, cash register, camera, printer and other general office equipment; + Ability to maintain harmonious working relationships with other employees and agencies; + Ability to deal with the general public in a tactful and courteous manner; + Ability to deal effectively with stressful situations; + Ability to work independently, accurately, and quickly; + Ability to maintain confidentiality; + Ability to understand and follow simple verbal and written directions; + Ability to communicate verbally and in writing; + Ability to handle money (currency, coin, checks, and debit/credit card processing) accurately and make proper change. OTHER REQUIREMENTS + High School diploma/GED required; + Ability to type a minimum of 40 words per minute; + Before the performance of assigned duties, Driver's License Specialists must be deputized by the Ada County Sheriff; + Current Idaho driver's license preferred; + Incumbents shall wear the uniform of a non-commissioned Deputy Sheriff; + Candidates must pass a typing test, screening test, and an oral examination. In addition, candidates must undergo a polygraph examination and a background check; + The following tools and equipment are used frequently in the performance of the duties of this position: computer keyboard/mouse, telephone, cash register, vision test equipment, cameras, scanners, signature pads, and printer; and + This position has been designated safety-sensitive; therefore, the incumbent is subject to random drug testing. Work Environment & Physical Demands + Most of the work is performed sitting or standing at a desk or counter; + Employees shall wear an identification badge while on duty; + Work is performed primarily in an office environment, and the employee in this class is subject to inside environmental conditions; + May be required to lift up to 35 lbs.; + Requires sufficient personal mobility and physical reflexes (bending, kneeling, and twisting), which permits the employee to function in a general office environment to accomplish tasks. DISCLAIMER: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed 'key positions' in accordance with Title 65, Chapter 5 of Idaho Code. Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our empl To view full details and how to apply, please login or create a Job Seeker account