Business Risk and Control Group Manager - C14 - TAMPA (Hybrid)

**_Job Purpose:_**_The Business Risk and Control Group Manager is responsible for management of Citi Risk and Controls (CRC) Manager Controls Assessment (MCA) systems team within the Central Controls organization transforming the design and delivery of the new MCA system._ _Leads and directs Product Owners and Business Analysts and interact with wide-ranging stakeholders across Central Controls and within the various risk and control areas across the enterprise._ _Requires an expertise in technology, operational risk management practices and methods, along with project management skills and how they interact. Generally responsible for delivery of business requirements for MCA system changes, associated user stories and epics, drafting test scripts and overseeing User Acceptance Testing (UAT), and partnering with appropriate Technology teams and the business to implement solutions for the enhanced MCA enterprise-wide process._ _Excellent communication skills required in order to collaborate internally, often at a senior level. Exercises control over resources and planning. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, planning, to include performance evaluation, compensation, and hiring._**_Responsibilities:_**+ _Lead a team dedicated to enable enterprise-wide MCA system enhancements aligned with MCA process and designed control framework_+ _Oversee MCA technology book of work and ensure prioritization criteria are defined and evolved to deliver enhancements as per agreed timeline_+ _Oversee the development, enhancement and oversight of the key tools in MCA system_+ _Running working groups with In-Business Architects and their nominees to collect user feedback and proposed system functionality improvements_+ _Managing User Acceptance Testing (UAT); drafting scripts, driving and tracking progress, defect triaging, coordination with testers, etc._+ _Delivering User training on new and existing system functionality and the MCA Program_+ _Ensure procedures and governance processes are in place to create and maintain consistent and best-in-class system change protocols._+ _Act as system leader with our customers both in the Front Line and Operational Risk. This includes:_+ _Driving resolution of user queries and concerns, re-prioritizing as necessary and ensuring timely delivery by your team and Technology partner_+ _Updating the system user guide and developing release notes_+ _Finalizing and publishing technology communications_+ _Engage senior management on tactical and strategic solution development. This includes:_+ _Participating in working groups as the systems contact point for Central Controls & MCA_+ _Presenting on the status of the MCA system at management committees_+ _Proposing in MCA tools and techniques following strategic directions set by Senior Management_+ _Developing techniques to make the MCA process more efficient_**_Qualifications:_****_Knowledge/Experience:_**+ _5+ years of experience in financial services_+ _Management of an international operation in a complex environment with diverse, cross-functional teams operating internationally_+ _Relevant experience in risk identification, assessment, monitoring, and remediation will be highly desirable_+ _Experience in Front Line Risk, Operational Risk or Internal Audit is also beneficial_+ _Experience operating in a dynamic, project-based environment with variable stakeholders, shifting priorities, and tight deadlines_+ _Experience working in end-to-end software product development, specifically with a Risk or Controls application_+ _Experience working in Agile development methodologies and familiarity with Software Development Lifecycle (SDLC)_**_Skills:_**+ _Strategic thinker; must be able to formulate effective solutions to complex problems_+ _Strong quantitative and qualitative analytical skills; must be able to generate insights from data and draw impact, conclusions, and recommendations_+ _Excellent organizational skills; ability to multitask, shift priorities, track multiple ongoing processes, delegate as necessary, and track to immutable deadlines_+ _Strong MS office knowledge including Excel, Word and PowerPoint_+ _Familiarity with Jira or similar Agile project management software also beneficial_**_Competencies:_**+ _Effective team player; ability to both manage and contribute individually, as necessary_+ _Strong written and verbal communication skills; ability to create and present senior leadership-level communications_+ _Ability to proactively improve existing processes and desire to continually improve processes_+ _Ability to work within tight deadlines and shifting priorities_+ _Unwavering commitment to co-operative and collaborative working_+ _Ability to speak confidently and authoritatively on a range of subjects and influence opinion of counterparts and seniors in a highly visible, high-expectation environment_+ _Strong attention to detail; ability to scrutinize text and dialogue to ensure adherence to regulations and compliance_**_Education:_**_ Bachelor's/University degree_------------------------------------------------------**Job Family Group:**Risk Management------------------------------------------------------**Job Family:**Business Risk & Control------------------------------------------------------**Time Type:**Full time------------------------------------------------------**Primary Location:**Tampa Florida United States------------------------------------------------------**Primary Location Full Time Salary Range:**$130,880.00 - $196,320.00In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------**Anticipated Posting Close Date:**Oct 14, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.