Branch Supervisor

Branch Supervisor at Umpqua Bank in Sandpoint, Idaho, United States Job Description Branch Supervisor Retail Banking Group Sandpoint, Idaho Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities. We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. About the Role: This position works closely with the assistant manager and/or branch manager to attain branch and Bank goals. This role includes assisting in managing a team responsible for exceptional customer service standards, operational soundness, and revenue generation while learning the duties and responsibilities of an assistant manager. + Act as backup to the personal banking team to open new accounts, receive loan requests, and gather credit-related information. + Work with branch officer and/or branch manager to become proficient in the following areas: + Ensure the branch is operationally sound Monitor sales and service goals. + Process and oversee technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls. + Routinely and consistently provide guidance and training. + Help to resolve conflicts. + Back up new accounts. + Back up teller line. + Pass personal banking training. + Learn about satisfactory audits. + Learn about employee management and training. + Servicelesscomplex accounts. + Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. + Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. + Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulat To view full details and how to apply, please login or create a Job Seeker account