Commercial Lines Operations Manager (Must come from an insurance broker-HYBRID)

This Jobot Job is hosted by: Dana Stark

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Salary: $100,000 - $130,000 per year

We are one of the fastest growing brokers globally.

We have been in business for over 20 years and are growing like crazy!

We are seeking a highly organized and detail-oriented individual to join our team as a Commercial Lines Operations Manager. The successful candidate will be responsible for managing the day-to-day operations of our commercial lines insurance office, including supervising administrative staff, coordinating workflow, and ensuring efficient office procedures.

Responsibilities:

Oversee the daily operations of the commercial lines office, including but not limited to handling incoming calls, managing email correspondence, and maintaining office supplies.

Supervise administrative staff, including hiring, training, and providing ongoing coaching and feedback.

Develop and implement office policies and procedures to ensure efficiency and compliance with company standards.

Coordinate with other departments within the organization to ensure seamless communication and workflow.

Act as a point of contact for clients, providing excellent customer service and resolving any issues or inquiries in a timely manner.

Assist in the preparation of commercial insurance documents, including policies, endorsements, and certificates of insurance.

Maintain accurate records and files, both electronic and physical, in accordance with company policies and regulatory requirements.

Monitor office expenses and budget, and identify opportunities for cost savings.

Stay informed about industry trends and changes in regulations related to commercial insurance.

Qualifications:

Bachelor's degree in business administration, finance, or a related field preferred.

Proven experience in office management or administration, preferably in the insurance industry.

Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a team.

Excellent communication skills, both verbal and written.

Proficiency in Microsoft Office Suite and other office management software.

Detail-oriented with strong organizational skills and the ability to prioritize tasks.

Knowledge of commercial insurance products and terminology is a plus.

Ability to adapt to changing priorities and work well under pressure.

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