Sr Director, Continuous Improvement
Medline Industries - Transportation & Operations, mundelein, IL, United States
Job Summary
Oversee and direct the implementation of the Medline Operating System (MOS) to include design and developmental aspects. In addition to leading the operating system deployment, focus will be on elevating site safety, quality, service, cost, and people key performance indicators. Direct the MOS team and coach all distribution center leadership on operating system routines, leadership standards, and process standards. Monitor business and operational performance through metrics, identifies gaps in performance and facilitates problem solving activities to close performance gaps. Coordinate the ideation, activation, and completion of optimization projects impacting overall operational performance. Develop and implement changes that will materially improve operational performance and productivity. Engage, empower, and enable teams to create a competitive advantage for Medline.
Job Description
MAJOR RESPONSIBILITIES:
Lean Initiatives
- develop and implement lean initiatives in distribution centers. Drive decision making regarding project scope and feasibility. Identify business improvement opportunities and facilitate deployment of lean initiatives, best practices, and cost-savings projects.
Project Management
- Oversee, direct, and organize project work within cross-functional teams. Evaluate project performance through statistical analysis, inspections/audits, and validation activities. Complete root cause analysis when problems and obstacles arise.
Training and Development
- Dictate and conduct training on continuous improvement and MOS elements across the network. Ensure team is regularly refining skills and reviewing best practices to continue developing lean improvement tools and mindsets. Mentor staff to drive professional development. Leads and coaches rapid improvement teams.
Business Performance Management
- Assist senior leadership in establishing objectives and key performance indicators for their departments. Provide reporting information on progress, risks, dependencies, budgets, and other business factors for success. Develops strategies to stabilize, simplify, standardize, sustain, and scale improvements with leadership teams.
Drive Cultural Change
- Enhance site leadership and team member motivation. Ensure the organization’s ability to successfully implement a business transformation agenda.
Education
Bachelor’s degree in Operations, Business, or Engineering field of study
Certification / Licensure
Lean and/or Six Sigma Green Belt or Black Belt certification
Work Experience
At least 10 years of operations and/or continuous improvement experience in an operations and/or distribution environment.
Experience implementing or working within a business operating systems.
Knowledge / Skills / Abilities
Proficiency in Microsoft Excel and PowerPoint.
Ability to inspire and motivate teams to achieve high levels of performance.
Highly experienced professional with excellent communication skills and project management capability.
Proven track record of developing and implementing successful operational improvement strategies that drive business results.
Ability to drive change in a status quo environment.
Strong communication skills – both verbally and in writing independently.
Safety, Quality, Service, Cost, and People oriented, recognizing the importance of a pragmatic and balanced approach to improving operational performance.
Exercises excellent professional judgment.
Positive, enthusiastic attitude and hungry to continuously learn and grow within a dynamic team.
Adaptable to change in the organizational environment.
Ability to travel 75% of the time.
PREFERRED JOB REQUIREMENTS:
Education:
MBA or Master’s degree in Operations, Business, or Engineering field of study
Certification / Licensure:
Lean and/or Six Sigma Black Belt or Master Black Belt certification
Scrum Certification
Work Experience
10+ years of experience implementing or managing business operating systems – inclusive of cross-functional planning routines, leadership standard work, continuous improvement methods, and process standards.
Knowledge / Skills / Abilities:
Advanced proficiency in Microsoft Excel, PowerPoint, Statisical Analysis, Program/Project Management, Tableau, and WMS.
Turnaround management/process improvement/automation initiatives experience.
Proven track record of developing and implementing operational transformation initiatives creating step-change improvement.
Strong problem-solving skills, organizational and project management skills, with a keen attention to detail.
Ability to translate complex data into clear and actionable insights for stakeholders.
Strong analytical and statistical skills.
Ability to multitask and manage large, complex projects in parallel.
Ability to work in a fast-paced environment, prioritizing work accordingly.
Ability to travel up to 75% of the time.
Benefits
- Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.