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Elms College

Program Coordinator

Elms College, Chicopee, Massachusetts, United States, 01013


About the Center for Equity in Urban EducationCenter for Equity in Urban Education (CEUE) partners with school districts in Western Massachusetts with the goal of diversifying the teacher workforce and strengthening teacher education. We provide culturally responsive teaching and learning opportunities through undergraduate and graduate degree programs for current educators seeking their initial teaching license. We also provide professional development workshops to advance educator knowledge and engagement with diverse students, families, and communities.

Position Summary:The Program Coordinator will be responsible for carrying out the recruitment and application process to support the enrollment of prospective CEUE students through the onboarding phase. The Program Coordinator serve as the liaison with school partners to support the marketing and school partnership funding model of the CEUE. The Program Coordinator will report to the Executive Director of the CEUE.

Supervisory Responsibilities:None Assigned

Duties/Responsibilities:

Understand and convey the goals and distinctive details of the Center for Equity in Urban Education in alignment with Elms College's mission and core values.

Coordinate all aspects of the CEUE student recruitment process as assigned, including communication and funding verification with school partners, pre-admissions interviewing cycles and advising, acceptance processing, and enrollment with proactive, timely and consistent follow­ up with prospective CEUE students and school partners at every stage.

Coordinate all aspects of outreach and support opportunities, including, but not limited to, digital communications, webinars, workshops, and information sessions for prospective CEUE students and professional development opportunities with school partners, Undergraduate and Graduate Admission Offices, and the Marketing Department.

Coordinate all aspects of orientation and onboarding of new CEUE students in partnership with the Center for Student Success in alignment with Student Affairs and the School of Continuing

Participate in on and off campus recruiting activities and other events sponsored by Elms College,

school districts, and community organizations to promote and represent the CEUE.

Maintain consistent records and status reports for each prospective CEUE student in partnership with Undergraduate and Graduate Admission Offices and the Business Department regarding the recruiting funnel, confirmed school funding model, and enrollment forecasting.

Provide reports, updates, and any other pertinent information to supervisor on a regular basis or upon request.

Provide support in identifying and establishing new recruitment opportunities with school and community partners.

Work occasional evening, night, weekend, and holiday hours as directed to support the goals, mission, and the adult learner population of the CEUE.

Perform other related responsibilities as assigned by the Executive Director

Collaboration:

Function as a team player within the CEUE Office and Elms College to assist in the achievement of the overall recruitment, enrollment, and retention goals pertaining to all aspects of the CEUE initiatives and programs.

Strong collaboration with the Education Division, Undergraduate and Graduate Admission Offices, Business Department, Marketing Department, and the Center for Student Success.

Strong collaboration with school district and community

Required Skills/Abilities:

Culturally Responsive: Can work with students and adult learners from diverse

Technical Learning: Can learn new skills and knowledge quickly. Proficiency with Microsoft Office software (e.g. Word, Excel, PowerPoint), Canva, and Google (e.g. Mail, calendar, drive, chat, forms etc.).

Decision Quality: Makes good decisions in a timely manner based on a mixture of analysis, wisdom, experience, and judgement.

Time Management: Excellent time management and prioritization skills to ensure that multiple, competing priorities and tasks are handled and accomplished in a timely and accurate fashion.

Planning: Organizational skills to accurately scope out length and difficulty of tasks and projects to set objectives and goals.

Informing: Provides the information people need to know to make accurate

Action Oriented: Enjoys working hard, with positive energy, seizing opportunities to accomplish and exceed goals.

Perseverance: Pursues everything with energy, drive, and a need to finish, especially in the face ofresistance or setbacks.

Customer Focus: Dedicated to student development and success, establishes, and maintains effective relationships with students and school partners to earn their trust and respect.

Integrity & Trust: Widely trusted, truthful, admits mistakes, keeps confidences, and can present truth in an appropriate and helpful manner.

Listening: Can accurately restate the opinions of others, practices attentive and active listening, while exhibiting patience for others.

Innovative: Provide creative and solution orientated ideas to explore opportunities for organizational improvement and growth.

Communication: Must have excellent interpersonal, written, oral, and non-verbal verbal communication skills to advance effective working relationships.

Education and Experience:

Bachelor's Degree required; Master's degree preferred

3-5 years of experience in a public, private or nonprofit setting such as: career center, admission office, counseling or academic coaching services, workforce development partnership, human resources, education and training program.

Demonstrated experience working with diverse populations in PreK-12 urban school settings, higher education, and adult learners.

Knowledge of Massachusetts Curriculum

Proficiency experience with recruitment and advising platforms, online record-keeping, and social media.

Physical Requirements:The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable an individual to perform essential functions.

Use of general office equipment in an office

Requires an equal amount of standing, sitting, walking, bending, stooping, reaching, and climbing multiple levels of stairs, light lifting, near vision and manual dexterity to perform essential job functions

Requires ability to travel between buildings on and off campus with exposure to inclement weather conditions.

Hiring Supervisor: Tyra Good, Ed.D.

Elms College’s diversity statement embodies the charism of the founders, the Sisters of St. Joseph, including embracing “the love of neighbor without distinction” and whose Catholic heritage guides our intellectual, social, educational, and community endeavors.

Elms College seeks applicants who demonstrate a commitment to justice, equity and inclusion and have experience working with diverse groups, proven through educational background, professional development and lived experience. For faculty positions, application materials must include a statement addressing past and/or potential contributions to diversity through teaching, research, professional activity and/or service. For staff positions, applicants are strongly encouraged to address past and/or potential contributions to diversity.

Elms College is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws

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