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PayPal, Inc.

Director, Sales Tech Strategy

PayPal, Inc., Chicago, Illinois, United States, 60290


The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.Job Description Summary:Transformation leader responsible for driving the strategy and initiative roadmap to mature business capabilities across sales, success, and support technology, automation and processes to improve business performance.Job Description:The Director, Sales Technology Strategy & Planning will drive the strategy for and initiative roadmap for change in capabilities being enabled through technology and automation to improve overall lead generation, sales, relationship deepening and retention in support of Global Markets business priorities. This is an excellent opportunity for someone who is passionate about and experienced in technology innovation, improving sales processes, optimizing salesforce productivity, and developing collaborative relationships with sales leadership and our technology partners to improve the operations that fuel PayPal’s growth.Responsibilities

Seek proactive collaboration within the Revenue Operations teams and across sales leadership and stakeholder organizations to understand their objectives, needs, and pain points to inform the roadmap for sales technology and automation improvements.Alongside our technology partners, craft the Sales Process, Technology and Automation roadmap, integrating best in class innovations and industry best practices, while rationalizing the existing tech stack.In partnership with a RevOps Program Management Office, develop intake and execution processes that proactively and regularly review the initiative portfolio and its backlog to ensure focus on highest business value and that drive clear accountabilities for projects and deliverables.Author business cases, in partnership with business and operations leaders, to ensure adequate resourcing and prioritization is achieved, negotiating with business partners for funding, development resources and dedicated support.Ensure impact and KPI measurements are well documented and monitored to prove benefit realization.Qualifications

10+ years in a sales operations, sales technology, or business planning roleDeep technical acumen, with a perspective on best in class sales technologyProven track record in successfully growing and scaling sales processes through technology and automation.Strong understanding of CRM Systems (e.g., Salesforce) and sales automation toolsA team player with the ability to quickly build trusted relationships with your team and cross functional partnersA strong project manager with excellent time management skillsExperienced at successfully managing analytically rigorous company initiativesA self-starter with great instincts and the ability to discern upcoming needsNot afraid to roll up your sleeves and solve problems with a solution-oriented mindsetPassionate about learning and always seek opportunities to expand your knowledge

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