Randstad
It support engineer i
Randstad, Alexandria, Virginia, us, 22350
job summary:Our Alexandria, VA client is seeking a Deskside Support Technician. This role requires 100% onsite work in Alexandria, VA. Candidates will be responsible for laptop and desktop set up, printer connections and overall Tier I troubleshooting. Candidates should have an excellent deskside manner, a customer service mentality and a desire to assist others. Video interviews will be held this before the end of the month.
location: Alexandria, Virginiajob type: Contractsalary: $29 - 31 per hourwork hours: 8am to 5pmeducation: Associates
responsibilities:Responsibilities
These should be onsite staff, especially to assist with the ongoing transition of City staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The position will assist with higher level projects as they come up.
candidates should have at least 4 years Help Desk experience, college graduate preferred.
Able to lead IT projects impacting user/computer configurations
MS Office and Operating System Support
Imaging and Computer Deployment
Remote Access Assistance
Computer Reconfigurations Due to Office Changes
Software Installations
Help Desk ticket and phone call support
Project rollouts - OneDrive, Fleet Services Faster Upgrade, Finance computer deployments (if needed), Munis upgrade, Kronos upgrade, APEX upgrade
Technical Skillset - Active Directory, a device management tools such as SCCM, Anti-Virus software, MS Office suite including Teams, Two Factor Authentication
The essential functions of this role include:
working up to 5 hrs of overtime per weekqualifications:Experience level: ExperiencedMinimum 3 years of experienceEducation: Associates
skills:Desktop SupportTier I
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
location: Alexandria, Virginiajob type: Contractsalary: $29 - 31 per hourwork hours: 8am to 5pmeducation: Associates
responsibilities:Responsibilities
These should be onsite staff, especially to assist with the ongoing transition of City staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The position will assist with higher level projects as they come up.
candidates should have at least 4 years Help Desk experience, college graduate preferred.
Able to lead IT projects impacting user/computer configurations
MS Office and Operating System Support
Imaging and Computer Deployment
Remote Access Assistance
Computer Reconfigurations Due to Office Changes
Software Installations
Help Desk ticket and phone call support
Project rollouts - OneDrive, Fleet Services Faster Upgrade, Finance computer deployments (if needed), Munis upgrade, Kronos upgrade, APEX upgrade
Technical Skillset - Active Directory, a device management tools such as SCCM, Anti-Virus software, MS Office suite including Teams, Two Factor Authentication
The essential functions of this role include:
working up to 5 hrs of overtime per weekqualifications:Experience level: ExperiencedMinimum 3 years of experienceEducation: Associates
skills:Desktop SupportTier I
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.