Quality Assurance Analyst

**Career Area:**Manufacturing**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution?of?Cat Parts, Integrated Logistics, segment Procurement?and the?design and?manufacture?of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).**Job Summary**The Quality Assurance Analyst performs quality control and/or technical support for all functional departments to ensure client standards are maintained.**Additional Information**+ This position is located in-office at our Champaign, IL location and does not provide relocation+ There is 10% or less domestic travel expected with this role**What You Will Do**+ Working with customers and suppliers to review quality cases and disposition of material+ Analyzing incoming customer quality concerns+ Working Quality Cases assigned from Quality customer service+ Collecting non-conformance data and maintaining and updating quality system documents+ Preparing Quality Return POs for returned goods from customers.+ Containment of non-conforming material including validating and verifying on-hand material using standard calibrated gauges+ Identifying potential non-conforming material which has been shipped+ Issuing and managing proactive alerts to customers+ Interacting with Operations on operational cause defects+ Reviewing design prints and 1E specifications**What You Will Have**+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. _Level Basic Understanding._+ **Flexibility and Adaptability:** Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. _Level Basic Understanding._+ **Accuracy and Attention to Detail:** Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. _Level Working Knowledge._+ **Quality Management System (QMS):** Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances. _Level Basic Understanding._+ **Root Cause Analysis (RCA)** : Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. _Level Basic Understanding_+ Experience using **Microsoft Office** (Outlook, Word, Excel, etc)**Top Candidates Will Also Have**+ **Associates** or **Bachelor's** Degree in Engineering+ **Quality Management:** Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. _Level Working Knowledge._+ **Manufacturing Standards, Procedures and Policies** : Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. _Level Basic Understanding_**About Caterpillar**Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, weve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.**Posting Dates:**October 17, 2024 - October 31, 2024Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .