Johns Hopkins University
Security Dispatcher
Johns Hopkins University, Baltimore, Maryland, United States, 21276
We are seeking a
Security Dispatcher
who will provide dispatch, radio, and telephone communication support to Campus Police.
Note: Primary shift is 11:00 PM to 7:00 AM
Specific Duties & Responsibilities
Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately; report any emergencies to Security and accurately record all activity on dispatch log sheets.Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately: there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.Provide access to campus via secured gates per policy.Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.
Internal & External Contacts
Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.
Special Knowledge, Skills & Abilities
Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).Must have effective and appropriate verbal skills.Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.
Minimum QualificationsHigh School Diploma or GED required
Preferred QualificationsMinimum 1-2 years of relevant experience preferred.
Classified Title: Security DispatcherJob Posting Title (Working Title):Security DispatcherRole/Level/Range: ATO 37.5/01/OAStarting Salary Range: $15.00 - $19.00HRLY ($37,500 targeted; commensurate with experience)Employee group: Full TimeSchedule: 40 hours per weekExempt Status:Non-ExemptLocation: PeabodyDepartment name: SecurityPersonnel area: Peabody
Security Dispatcher
who will provide dispatch, radio, and telephone communication support to Campus Police.
Note: Primary shift is 11:00 PM to 7:00 AM
Specific Duties & Responsibilities
Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately; report any emergencies to Security and accurately record all activity on dispatch log sheets.Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately: there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.Provide access to campus via secured gates per policy.Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.
Internal & External Contacts
Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.
Special Knowledge, Skills & Abilities
Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).Must have effective and appropriate verbal skills.Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.
Minimum QualificationsHigh School Diploma or GED required
Preferred QualificationsMinimum 1-2 years of relevant experience preferred.
Classified Title: Security DispatcherJob Posting Title (Working Title):Security DispatcherRole/Level/Range: ATO 37.5/01/OAStarting Salary Range: $15.00 - $19.00HRLY ($37,500 targeted; commensurate with experience)Employee group: Full TimeSchedule: 40 hours per weekExempt Status:Non-ExemptLocation: PeabodyDepartment name: SecurityPersonnel area: Peabody