ETS Technician II/ETS Technician III (Projects Team)

OverviewPlan, install, and/or support ETS equipment to include (but not limited to) workstations, mobile devices, printers, cable distribution systems, servers, telephony systems, audio/visual equipment, routers, switches, modems, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform moderately complex/varied tasks with moderate scope, analysis, and latitude.ResponsibilitiesBuild and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate actionDocument operating procedures for installations, configurations and /or administration tasksFormulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devicesMaintain inventory control documentation on systems and components to ensure updates occur according to schedulePerform installation and configuration of workstations, printers, cables, network routers and switches, servers, etc., as applicablePrepare reports for senior management following installationTrain team members and/or peers on functional processes and proceduresDevelop, test and implement systems and equipment; document resultsFull life-cycle project management

Establish and lead project teamsDevelop project plan/scope/schedule/cost/communicationsProcure and/or manage resources/timelines/deadlines/qualityRisk, Issue and Change managementEnsure successful project implementationScope of responsibility

Perform other duties as assignedQualificationsAbility to document and apply policies, standards and proceduresAbility to work independently and in a team environmentAbility to manage multiple competing projects simultaneously while maintaining communication with key stakeholdersExperience in presenting technical solutions and/or recommendationsWorking knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issuesWorking knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systemsEffective organizational, planning and time management skillsEffective research, analytical, and problem solving skillsEffective skill in diagnosing and troubleshooting issuesEffective skill making effective presentations to groups of various sizesEffective verbal and written communication skillsExperience contributing to or leading IT projects of varying complexity and scopeExperience coaching team members and collaborators to drive project executionExperience building contingency plans to manage changes in project scope or timelineHours:

Monday - Friday, 8:00AM - 4:30PM

(onsite)

Location:

820 Follin Lane, Vienna, VA 22180

Salary:

Level II - $30.49 - $38.08 hourly | Level III - $35.20 - $43.95 hourlyAbout UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.* Best Companies for Latinos to Work for 2024* Computerworld Best Places to Work in IT* Forbes 2024 America's Best Large Employers* Forbes 2023 The Best Employers for New Grads*

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Best Workplaces for Millennials 2023*

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2023*

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100 Best Companies to Work For 2024* Military Times 2023 Best for Vets Employers* Newsweek Most Loved Workplaces* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Yello and WayUp Top 100 Internship ProgramsFrom

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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity:

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityHybrid Workplace:

Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers:

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.