Salesforce Analyst Adv.

Job Description The Salesforce Programmer Analyst's responsibilities will include assisting in the implementation and support of Salesforce. This person is a highly detail oriented individual, motivated self-starter, organized, with excellent communication skills. Has a passion for excellence, values, education, integrity, innovation, and success. Duties and Responsibilities Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Function as a liaison between IT and users, and have both business and technical expertise Provide application support and development for Salesforce processes. Design and/or develop, test, and deploy system enhancements, participate in upgrades, and support Salesforce systems along with other team members, ensuring that data integrity is maintained Evaluate requests for system enhancements and trouble-shoot reported issues. Help users to define system requirements and provide solutions to better enable them to perform their job functions. Assist with documentation, user training, and education support. Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company. Qualifications 8 years of relevant professional work experience required. Experience with Salesforce Sales Cloud preferred. Bachelor's Degree or equivalent experience required. Understanding of CRM system functionality and common Sales and Marketing business processes. Experience with implementation, managing upgrades, and template roll outs. Solid background of designing, developing, & testing various software applications. Solid understanding of application and data security specifically with regards to ensuring adherence to ISO 27001 and/or NIST standards. Experience working with various enterprise teams across the software development lifecycle, to review, inspect, document, and ensure the quality of software products being tested and eventually implemented. Experience with the Force.com Platform (Apex, Visualforce, SOQL, JavaScript) and web services (REST & SOAP, JSON, XML). Knowledge of an integration platform. Able to take on many roles while managing multiple tasks and projects, prioritize, and adapt to a changing environment while compliant to best practices. Excellent critical thinking, and problem-solving skills and a strong ability to work with complex and detailed data. Exceptional written and verbal communication with ability to interact and make presentations to senior leadership. Preferred Qualifications Experience with SAP on premise solutions. Experience with Tableau or other Business Intelligence reporting tools. Experience with Zuora application. Salesforce Platform Developer I Certification About Us It takes people to connect with people. At, Adtran we hire the best and brightest individuals who share our passion for meeting customer expectations the first time, every time. Employment is based not only on professional qualifications but also on the character and personal attributes we deem essential for the continued growth and success of the company. Adtran adheres to the highest ethical standards. This bar is set by our leadership and strengthened by our employees. Our employees are truly our most valued resource and are the reason for the company's continued success. For more than three decades, Adtran has been a leader in the telecommunications industry. We are enabling communities and connecting lives as we equip service providers around the globe to deliver Gigabit broadband. These services are transforming the way people live, work and play. As an innovator, the company is also focused on the future. We are defining the future network with cloud-based software solutions developed with an open, scalable and programmable approach. We invite you to explore our current job opportunities and apply for those you deem fit your skills and qualifications. Adtran is an Equal Opportunity/Affirmative Action Employer of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disabilities, age, protected military or veteran status, or any other characteristic or status protected by federal, state or local laws. Thank you for your interest in Adtran careers.