Zendesk, Inc.
Associate Product Marketing Specialist
Zendesk, Inc., San Francisco, California, United States, 94199
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Candidate Privacy Notice
.Job Description
Who we're looking forZendesk’s award-winning Product Marketing team is looking for an
Associate Product Marketing Specialist
to help drive Zendesk’s product, sales, and adoption initiatives. This role is responsible for supporting a wide variety of PMM functions including research, messaging and positioning, GTM support, enablement, and partnership across multiple organizations to achieve the company goals. You will partner with a cross-functional team tied to all the GTM organizations in our business and will work closely with senior leaders in sales, marketing, and product. You are also passionate about ‘rolling your sleeves up’ and working with a broad set of stakeholders to get things done. Reporting to the Group Product Marketing Manager, this role requires regular communication with Zendesk’s global teams.What you bring to the roleBe an evangelist for product strategy and functionality. Understand and simplify product functionality into real value-based messaging.
Enable our internal partners on clear & consistent messaging and craft materials to support customer-facing interactions, e.g. sales pitch decks, messaging source documents, use cases, personas, etc.
Be the connective tissue across our org: Collaborate with Product, Marketing, Sales, Success, Analyst Relations, and Investor Relations teams to develop strategic frameworks and assets for use in campaigns, enablement, press releases, analyst briefings, etc.
Bring innovative ideas to up-level deliverables or improve processes.
Support cross-functional efforts including long-range planning and regional programs.
Help maintain internal alignment with other parts of the company, including Product, Sales, Customer Success, and Marketing.
Support strategic updates and presentations for E-Staff and other key stakeholders.
Basic Qualifications1-3 years of experience in marketing (or adjacent functions) at a high-tech company, or similar.
Customer-first mentality and the ability to advocate for the customer’s needs across the business.
Comfortable in a startup-like environment and can operate independently to build and execute new programs and initiatives.
Project management with excellent execution, follow-through, and attention to detail.
Strong communication and storytelling skills.
Excellent writing and presentation skills.
Strong attention to detail and knack for keeping things well organized.
The US annualized base salary range for this position is $76,000.00-$114,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.About Zendesk - Champions of Customer ServiceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster
global diversity, equity, & inclusion
in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an
AA/EEO/Veterans/Disabled
employer.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to
peopleandplaces@zendesk.com
with your specific accommodation request.
#J-18808-Ljbffr
Candidate Privacy Notice
.Job Description
Who we're looking forZendesk’s award-winning Product Marketing team is looking for an
Associate Product Marketing Specialist
to help drive Zendesk’s product, sales, and adoption initiatives. This role is responsible for supporting a wide variety of PMM functions including research, messaging and positioning, GTM support, enablement, and partnership across multiple organizations to achieve the company goals. You will partner with a cross-functional team tied to all the GTM organizations in our business and will work closely with senior leaders in sales, marketing, and product. You are also passionate about ‘rolling your sleeves up’ and working with a broad set of stakeholders to get things done. Reporting to the Group Product Marketing Manager, this role requires regular communication with Zendesk’s global teams.What you bring to the roleBe an evangelist for product strategy and functionality. Understand and simplify product functionality into real value-based messaging.
Enable our internal partners on clear & consistent messaging and craft materials to support customer-facing interactions, e.g. sales pitch decks, messaging source documents, use cases, personas, etc.
Be the connective tissue across our org: Collaborate with Product, Marketing, Sales, Success, Analyst Relations, and Investor Relations teams to develop strategic frameworks and assets for use in campaigns, enablement, press releases, analyst briefings, etc.
Bring innovative ideas to up-level deliverables or improve processes.
Support cross-functional efforts including long-range planning and regional programs.
Help maintain internal alignment with other parts of the company, including Product, Sales, Customer Success, and Marketing.
Support strategic updates and presentations for E-Staff and other key stakeholders.
Basic Qualifications1-3 years of experience in marketing (or adjacent functions) at a high-tech company, or similar.
Customer-first mentality and the ability to advocate for the customer’s needs across the business.
Comfortable in a startup-like environment and can operate independently to build and execute new programs and initiatives.
Project management with excellent execution, follow-through, and attention to detail.
Strong communication and storytelling skills.
Excellent writing and presentation skills.
Strong attention to detail and knack for keeping things well organized.
The US annualized base salary range for this position is $76,000.00-$114,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.About Zendesk - Champions of Customer ServiceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster
global diversity, equity, & inclusion
in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an
AA/EEO/Veterans/Disabled
employer.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to
peopleandplaces@zendesk.com
with your specific accommodation request.
#J-18808-Ljbffr