Pushpay
Senior Salesforce Administrator
Pushpay, Redmond, Washington, United States, 98052
About the Role
The primary expectation of someone in this role is to apply technical expertise to solve against business requirements and ambiguous problems. As a Senior Salesforce Administrator on our Business Operations team, you will be responsible for translating business objectives and requirements into functional solutions by leveraging advanced Flows, and working with developers to design and test Apex, Lightning, and Visualforce solutions. You will join a team of 20+ experts - administrators and developers, as well as project managers and senior leaders that come from hands-on technical backgrounds.
Ranked number
14
by Seattle Business Magazine in the ' Washington's 100 Best Companies to Work For'
list in the large companies category; and named as one of BuiltIn Seattle's ' Best Places to Work '
Benefits and Compensation100% employer-paid premiums for Medical, Dental, and Vision for employee70%+ employer-paid premiums for Medical, Dental, and Vision for dependents401K matchHybrid work model - 3 days in the office / 2 days remote each week12 paid company holidays20 days PTO to start, increases with tenure and seniority.Paid parental and adoption leaveCompensation Range:
CO: $91,800 - $106,080WA: $103,145 - $119,190
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do
Scaling internal systems to support large sales and customer service teams; ensure core systems are built for scale and delivery of key insightsDay-to-day stewardship of Salesforce and integrated systemsPartner with project managers and analysts to drive efficiency through tooling and business process automation; expertise in translating business requirements into system workflowProduce solutions that is easy for frontline staff to use, scales for the future, and uses system resources efficientlyCreate reporting for monitoring expected behavior, identifying exceptions, and solutioning against business requirementsReview business requirements against current architecture and configure Salesforce.com and related systems according to those requirementsRecommend correct solution approach to align with core business architecture and objectivesDesign and develop technical solutions based on existing technologiesDefine framework for documentation and testing requirements/test dataLead brainstorming sessions and identify areas for process improvements/automationDetermine technical and functional dependencies for large projectsPrioritize daily and weekly tasks effectively; balance multiple priorities working in sprints in collaboration with a teamProvide Salesforce expertise to junior Salesforce Administrators on systems developmentProvide Salesforce expertise to business leadership when process and system questions ariseIdentify and address bugs and errors and define approaches to limit the possibility of a similar error happening againEnable business velocity by troubleshooting system errors impacting prospects and customers in near-real-timeAdvocate for work you perceive as importantOther duties as assignedWhat You'll Bring
5+ years of Salesforce.com AdministrationSalesforce.com Administrator and Advanced Administrator CertificationsExperience manipulating and moving data, such as with Data Loader or DemandToolsExperience with 5-7 Salesforce integrated tools such as: DocuSign, DrawLoop, Marketo, ZuoraExperience with Salesforce Communities and Lightning componentsExperience with any of the following tools is a nice-to-have: Confluence, JIRA, Visual StudioAnalytical thinker, problem solver with the ability to operate in ambiguityClear and timely communication using multiple platforms, such as JIRA, email, and SlackClear verbal and written communication, especially about technical problems
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
About
Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
Applications will be taken on an ongoing basis.
The primary expectation of someone in this role is to apply technical expertise to solve against business requirements and ambiguous problems. As a Senior Salesforce Administrator on our Business Operations team, you will be responsible for translating business objectives and requirements into functional solutions by leveraging advanced Flows, and working with developers to design and test Apex, Lightning, and Visualforce solutions. You will join a team of 20+ experts - administrators and developers, as well as project managers and senior leaders that come from hands-on technical backgrounds.
Ranked number
14
by Seattle Business Magazine in the ' Washington's 100 Best Companies to Work For'
list in the large companies category; and named as one of BuiltIn Seattle's ' Best Places to Work '
Benefits and Compensation100% employer-paid premiums for Medical, Dental, and Vision for employee70%+ employer-paid premiums for Medical, Dental, and Vision for dependents401K matchHybrid work model - 3 days in the office / 2 days remote each week12 paid company holidays20 days PTO to start, increases with tenure and seniority.Paid parental and adoption leaveCompensation Range:
CO: $91,800 - $106,080WA: $103,145 - $119,190
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do
Scaling internal systems to support large sales and customer service teams; ensure core systems are built for scale and delivery of key insightsDay-to-day stewardship of Salesforce and integrated systemsPartner with project managers and analysts to drive efficiency through tooling and business process automation; expertise in translating business requirements into system workflowProduce solutions that is easy for frontline staff to use, scales for the future, and uses system resources efficientlyCreate reporting for monitoring expected behavior, identifying exceptions, and solutioning against business requirementsReview business requirements against current architecture and configure Salesforce.com and related systems according to those requirementsRecommend correct solution approach to align with core business architecture and objectivesDesign and develop technical solutions based on existing technologiesDefine framework for documentation and testing requirements/test dataLead brainstorming sessions and identify areas for process improvements/automationDetermine technical and functional dependencies for large projectsPrioritize daily and weekly tasks effectively; balance multiple priorities working in sprints in collaboration with a teamProvide Salesforce expertise to junior Salesforce Administrators on systems developmentProvide Salesforce expertise to business leadership when process and system questions ariseIdentify and address bugs and errors and define approaches to limit the possibility of a similar error happening againEnable business velocity by troubleshooting system errors impacting prospects and customers in near-real-timeAdvocate for work you perceive as importantOther duties as assignedWhat You'll Bring
5+ years of Salesforce.com AdministrationSalesforce.com Administrator and Advanced Administrator CertificationsExperience manipulating and moving data, such as with Data Loader or DemandToolsExperience with 5-7 Salesforce integrated tools such as: DocuSign, DrawLoop, Marketo, ZuoraExperience with Salesforce Communities and Lightning componentsExperience with any of the following tools is a nice-to-have: Confluence, JIRA, Visual StudioAnalytical thinker, problem solver with the ability to operate in ambiguityClear and timely communication using multiple platforms, such as JIRA, email, and SlackClear verbal and written communication, especially about technical problems
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
About
Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
Applications will be taken on an ongoing basis.