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Alabama A&M University

ERP Manager

Alabama A&M University, Huntsville, Alabama, United States, 35824


Salary:

$61,425.00 - $81,900.00 Annually

Location :

Normal

Job Type:

Full-Time

Job Number:

202300145

Department:

V.P. Business & Finance

Opening Date:

12/04/2023

Description

Summary:Will serve as the lead contact for the functional areas to support the ERP and associated systems. Presently this would include Ellucian Banner Module to support areas within Business and Finance, Evisions products to include Argos, Intellecheck and Form Fusion. Position will serve as the liaison between the Business Units and Information Technology.

This position is responsible for providing oversight to the interfaces between the Business Units and Banner processes; and assist with report preparation for most internal and external reports for the Business Units. Provide support for use and maintenance of the Banner Oracle database and other ancillary database software systems. Responsible for working with the Business Units to ensure maintenance and accuracy of system data.

This position serves as a technical point-of-contact for units within Business and Finance and serve as a subject matter expert with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. Will provide oversight in the development and implementation of documented processes.

Provide guidance, management and leadership to the Systems, Process and Improvement Unit. Position will provide direction and administrative oversight to the staff within the Unit.Examples of Duties

Essential Duties and Responsibilities:Responsible for providing oversight in developing, implementing and administering selected Banner programs, processes, data entry requirement, and procedures for business processes.Work with team to analyze processes and data to identify problems and proposed solutions and ensure data integrity; provides project oversight to ensure timely completion and effective resolution of identified issues; leads process improvements.Work with Business Units to ensure develop and maintain updates written and online system documentation, reference, and training materials.Coordinate updates and changes to Banner module tables; serves as a liaison to Information Technology Services for system modifications, process improvements, and system upgrades planning, testing, communication, and implementation.Provide daily user support, while serving as a key knowledge resource for the Banner modules; serves on the Banner data standards/integrity committee and various other committees; participates in project team(s) or task forces and resolution efforts with data integrity, business intelligence, and lead teams to ensure all systems issues are addressed and resolutions coordinated.Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for projects as assigned.Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.Provide guidance in the development and uniformity in the development of user procedures, guidelines and documentation. Train clients on new processes/functionality.Serve a lead member to establish and implement training programs.Maintain awareness of current trends in Business Systems Management with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, Computer-Based Trainings (CBTs) or other mechanisms, continuously increase both knowledge of tools and software applications.Participate in user group meetings/conferences.Perform other duties as assigned.Provide supervisory function and managerial oversight to Business AnalystsTypical Qualifications

Minimum Position Requirements (including certifications, licenses, etc.):

Bachelor's degree in Management Information Systems, Business Administration, Accounting, Computer Science or related field.Experience working with Database Management Systems.At least three (3) years working in professional environment as a project lead associated with implementation of technology systems with one (1) year experience working with Ellucian Banner ERP.Supplemental Information

Knowledge, Skills and Abilities:

Knowledge of business analysis process and review techniquesKnowledge of project methodologyKnowledge of administrative systemsKnowledge of Evisions Products - Argos, FormFusion, IntellecheckKnowledge of Operational Data Store, Workflow and Microsoft ProjectStrong project management, time management, organizational and analytical skillsReportwriting/preparation skillsEfficient in written and verbal communication skillsInterpersonal/human relations skills including strong customer service skillsProficient in the use of Microsoft Office SuiteAbility to establish prioritiesAbility to maintain a high level of confidentialityAbility to direct and lead a teamAbility to remain flexible and manage competing priorities

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our benefits page at

01

Do you have a bachelor's degree in Management Information Systems, Business Administration, Accounting, Computer Science or related field?

YesNo

02

Do you have experience working with Database Management Systems?

YesNo

03

Do you have at least three (3) years working in professional environment as a project lead associated with implementation of technology systems with one (1) year experience working with Ellucian Banner ERP?

YesNo

Required Question