Triangle Family Dentistry
Scheduling Coordinator
Triangle Family Dentistry, Wake Forest, North Carolina, us, 27588
About the Practice:
At Triangle Family Dentistry in Wake Forest, we are devoted to restoring and enhancing the natural beauty of our patients' smile using conservative, state-of-the-art procedures that will result in beautiful, long-lasting smiles! We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve our patients' optimal dental health. We build a foundation of trust by treating our guests as special individuals is vital to our success.Responsibilities:We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.Maintaining and updating schedulesVerifying the availability of the practice and patients for appointments.Confirming appointments.Sending out reminders of verified appointments.Rescheduling or canceling appointments in a timely manner.Answering scheduling inquiries.Documenting scheduling processes and keeping records.Gather Patient information (reason for visit, insurance information, etc).Explain dental procedures, treatment times, and payment optionsPerforming other administrative tasks when required.Qualifications:
1 year recent dental administrative experience requiredProficiency with Microsoft Office SuiteKnowledge of dental software strongly preferredKeen attention to detailExcellent communications skills with a professional demeanorOutstanding customer service skills
Benefits Offered:In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.Requisition Number:2024-12999
At Triangle Family Dentistry in Wake Forest, we are devoted to restoring and enhancing the natural beauty of our patients' smile using conservative, state-of-the-art procedures that will result in beautiful, long-lasting smiles! We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve our patients' optimal dental health. We build a foundation of trust by treating our guests as special individuals is vital to our success.Responsibilities:We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.Maintaining and updating schedulesVerifying the availability of the practice and patients for appointments.Confirming appointments.Sending out reminders of verified appointments.Rescheduling or canceling appointments in a timely manner.Answering scheduling inquiries.Documenting scheduling processes and keeping records.Gather Patient information (reason for visit, insurance information, etc).Explain dental procedures, treatment times, and payment optionsPerforming other administrative tasks when required.Qualifications:
1 year recent dental administrative experience requiredProficiency with Microsoft Office SuiteKnowledge of dental software strongly preferredKeen attention to detailExcellent communications skills with a professional demeanorOutstanding customer service skills
Benefits Offered:In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.Requisition Number:2024-12999