Lockheed Martin Corporation
IT Support Specialist
Lockheed Martin Corporation, Troy, Alabama, United States, 36079
Job Description
IT Support Specialist - Be a Hero in a High-Tech World!
Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further! We have an exciting opportunity for an IT Equipment Support Specialist to join our team.
As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment.
What you will be doing:Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environmentExposure to a wide range of IT equipment and systemsOpportunities for professional growth and development through training and mentorship programsCompetitive salary and benefits packageYour Impact:
As an IT Support Specialist, you will have a direct impact on the productivity and success of our manufacturing and engineering operations. You will be responsible for:
Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipmentUnpacking and inventorying equipment shipped to siteRepairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipmentWorking closely with IT management and programs to determine support requirements, priorities, and support needsCollaborating with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followedProviding on-call support on a limited basisIf you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world!
What's In It For YouFrom onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here.Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Our Commitment to Diversity and InclusionWe Hear You, We See You. At LM Enterprise Operations we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse-thinkers like you! At LM Enterprise Operations, we cultivate an inclusive environment that appreciates differences and unique thinking.Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.
Basic Qualifications
Must be and/or have:•Ability to obtain/maintain Secret clearance•Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary•Outstanding work ethic•Customer focused and proactive•Capable of supporting multiple tasks and customers with competing deadlines concurrently•Basic experience working with desktop hardware and software installation/replacement/troubleshooting•Basic experience supporting configuration of computers•Basic experience troubleshooting network equipment•Experience using backup and imaging software•Ability to create documentation, processes and procedures to ensure risk reduction•Experience with computer patching and updates•Experience installing operating systems and imaging computers
Desired skills
•Understanding of EIT processes, procedures, and policies•Experience installing, supporting and using various Windows Operating systems•Experience installing, supporting and using Office 365•Working knowledge of Service Central, CATS, JITA and other IT tools•Experience with data protection, backups and data recovery tools•Experience working in manufacturing clean room environments
EEO
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate:The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $67,400 - $129,300. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate:The annual base salary range for this position in most major metropolitan areas in California and New York is $77,600 - $146,000. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.This position is incentive plan eligible.
IT Support Specialist - Be a Hero in a High-Tech World!
Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further! We have an exciting opportunity for an IT Equipment Support Specialist to join our team.
As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment.
What you will be doing:Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environmentExposure to a wide range of IT equipment and systemsOpportunities for professional growth and development through training and mentorship programsCompetitive salary and benefits packageYour Impact:
As an IT Support Specialist, you will have a direct impact on the productivity and success of our manufacturing and engineering operations. You will be responsible for:
Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipmentUnpacking and inventorying equipment shipped to siteRepairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipmentWorking closely with IT management and programs to determine support requirements, priorities, and support needsCollaborating with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followedProviding on-call support on a limited basisIf you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world!
What's In It For YouFrom onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here.Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Our Commitment to Diversity and InclusionWe Hear You, We See You. At LM Enterprise Operations we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse-thinkers like you! At LM Enterprise Operations, we cultivate an inclusive environment that appreciates differences and unique thinking.Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.
Basic Qualifications
Must be and/or have:•Ability to obtain/maintain Secret clearance•Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary•Outstanding work ethic•Customer focused and proactive•Capable of supporting multiple tasks and customers with competing deadlines concurrently•Basic experience working with desktop hardware and software installation/replacement/troubleshooting•Basic experience supporting configuration of computers•Basic experience troubleshooting network equipment•Experience using backup and imaging software•Ability to create documentation, processes and procedures to ensure risk reduction•Experience with computer patching and updates•Experience installing operating systems and imaging computers
Desired skills
•Understanding of EIT processes, procedures, and policies•Experience installing, supporting and using various Windows Operating systems•Experience installing, supporting and using Office 365•Working knowledge of Service Central, CATS, JITA and other IT tools•Experience with data protection, backups and data recovery tools•Experience working in manufacturing clean room environments
EEO
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate:The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $67,400 - $129,300. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate:The annual base salary range for this position in most major metropolitan areas in California and New York is $77,600 - $146,000. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.This position is incentive plan eligible.