Scheduling Coordinator

Overview:

The Dental Scheduling Coordinator is the first impression our patients have of MINT dentistry and requires someone who is committed to exceptional customer service and helping people! The scheduling coordinator is responsible for helping patients schedule initial and follow-up dental appointments, updating patient information, and providing customer service for any issues or questions a patient may have.This role is part of a fast paced, customer focused, call center environment and requires someone with incredible communication skills, works well both independently and with a team, can multitask and prioritize needs, and is looking for a rewarding position with excellent growth opportunity. If that sounds like you, apply today and see how

We Make Sexy Teeth !Responsibilities:Promptly answer telephone calls in a courteous manner to assist patientsSchedule patient appointments and procedures in accordance with established protocolsObtain information from patients to ensure that all patient information is complete and accurateEnter patient information in practice management softwareMarket to existing patients to maintain a full schedule for office staffMaintain a clean and organized workspacePerform other related duties as directed or assignedQualifications:

1 year or more of call center experience scheduling appointments preferredHigh-school diploma or equivalentDesire and commitment to serving and helping othersPositive attitude and ability to work effectively with a teamStrong interpersonal and relationship building skillsExcellent verbal and written communication skillsAbility to multi-task and work in a fast-paced environmentStrong computer skills and the ability to learn new programs as requiredBilingual (English/Spanish) preferred