Dental Office Assistant

Overview:

Full-Time Experienced Dental Office Assistant "No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Dental Office Assistant Academy Training & CE Classes Included"Expected Full-Time Work Hours: Monday-Thursday: 8:00am-5:00pm & Friday: 8:00am-12:00pmFamily Dental Care of Rogers, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office"

is looking for a

Full-Time Experienced Dental Office Assistant

to join our team.Supporting our front office as a

Dental Office Assistant , youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.About Family Dental Care of Rogers:Family Dental Care of Rogers, like each Heartland Dental supported office, is unique to the community and the patients they serve.Join a 12 person team that thrives on collaboration, communication, and communityOffice is a fun, fast-paced, hard working, solutions-focused, energetic teamOffice Location: 2886 W. Walnut, Rogers, AR 72756Expected Full-Time Work Hours: Monday-Thursday: 8:00am-5:00pm & Friday: 8:00am-12:00pmFun Facts About Office:*Celebrate Successes & Goal Achievements*Celebrate Birthdays & Anniversaries*Have Team Outings*Involved in the CommunityWhy Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Office Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first.Heartland Dental was recently recognized by Newsweek for two awards: Americas Greatest Workplaces and Americas Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.What Youll Gain:Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Responsibilities:More about the role:Greet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coveragePost insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potential

Qualifications:Minimum Qualifications:High School Diploma/GED2 years of work experience in a Dental OfficeThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.Experience working in a fast-paced, customer-centric, and high patient environmentTeam playerExcellent communication, organizational, and multi-tasking skillsComfortable discussion financial matters with patientsAdaptable to a changing work environmentSense of urgencyAbility to meet deadlinesMicrosoft Office Suite experiencePreferred Experience:1+ years of experience with insurance billing and accounts receivableDentrix or other dental software experiencePhysical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearWho is Heartland Dental?As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 40 states and over 1,750 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

At Heartland Dental, were committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.