TechnoGen
Job Title:
Salesforce Administrator
Job Location:
Los Angeles, CA
Job Type: Contract
Job Description
Managing system changes
without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability Manage
user access (MFA/SSO)
including
new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules . Documenting all processes that impact / relate to Salesforce.com Delivering User Assistance, Training, Adoption and Satisfaction Monitoring and delivering Data Quality, Migration and Maintenance Monitoring and managing
exception logs
for back end system integration with SFDC Creating and maintaining
reports
and
dashboards Essential Functions
Manage Salesforce.com instances
including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues Hands on
configuration
of all new and existing Salesforce.com features including
user management, security, custom objects/fields, page layouts, validation rules, workflows/Process Builders, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages Assist in understanding and
resolving process bottlenecks, data issues
and inconsistencies towards operational efficiencies. Anticipate challenges and scale processes, technology and team to support the growth of the business Participate in
change management
and deployment process Hands on
Data management
- including
exporting/importing
data as appropriate, monitoring and managing
exception logs
for back end system integration with SFDC;
managing duplicate records ; identify, debug and develop improved data interfaces and integrations with other systems Keep up to date with Salesforce releases, features and best practices Perform
system maintenance
including security reviews, release updates, Health Check, and Optimizer. Required Qualifications
Bachelor's degree in computer science, business administration, or a related area or 8 years of relevant experience Certified or in progress of completing
Salesforce.com Advanced Admin 5+ years of Salesforce.com advanced administration
experience including experience with
Data loader, IDE, Workbench, Ant, VS Code 5+ years of experience working in
Agile
environment 4+ years of experience with managing
Sales Cloud, Service Cloud, Communities, Marketing Cloud , etc. 3+ years of experience using
SOQL, VF, Lightning Components, JIRA
and process flow tools 3+ years of experience building
web-based UIs
and
Lightning UIs / Components 3 + years of experience utilizing
HTML, JavaScript,
and/or
CSS Experience managing at least 2 deadline-driven projects simultaneously Ability to work on-call rotations Education:
BA/BS Degree in Computer Science, Engineering, Information Technology or related field.
Salesforce Administrator
Job Location:
Los Angeles, CA
Job Type: Contract
Job Description
Managing system changes
without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability Manage
user access (MFA/SSO)
including
new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules . Documenting all processes that impact / relate to Salesforce.com Delivering User Assistance, Training, Adoption and Satisfaction Monitoring and delivering Data Quality, Migration and Maintenance Monitoring and managing
exception logs
for back end system integration with SFDC Creating and maintaining
reports
and
dashboards Essential Functions
Manage Salesforce.com instances
including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues Hands on
configuration
of all new and existing Salesforce.com features including
user management, security, custom objects/fields, page layouts, validation rules, workflows/Process Builders, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages Assist in understanding and
resolving process bottlenecks, data issues
and inconsistencies towards operational efficiencies. Anticipate challenges and scale processes, technology and team to support the growth of the business Participate in
change management
and deployment process Hands on
Data management
- including
exporting/importing
data as appropriate, monitoring and managing
exception logs
for back end system integration with SFDC;
managing duplicate records ; identify, debug and develop improved data interfaces and integrations with other systems Keep up to date with Salesforce releases, features and best practices Perform
system maintenance
including security reviews, release updates, Health Check, and Optimizer. Required Qualifications
Bachelor's degree in computer science, business administration, or a related area or 8 years of relevant experience Certified or in progress of completing
Salesforce.com Advanced Admin 5+ years of Salesforce.com advanced administration
experience including experience with
Data loader, IDE, Workbench, Ant, VS Code 5+ years of experience working in
Agile
environment 4+ years of experience with managing
Sales Cloud, Service Cloud, Communities, Marketing Cloud , etc. 3+ years of experience using
SOQL, VF, Lightning Components, JIRA
and process flow tools 3+ years of experience building
web-based UIs
and
Lightning UIs / Components 3 + years of experience utilizing
HTML, JavaScript,
and/or
CSS Experience managing at least 2 deadline-driven projects simultaneously Ability to work on-call rotations Education:
BA/BS Degree in Computer Science, Engineering, Information Technology or related field.