Bond Manufacturing
Front Desk / Scheduling Coordinator
Bond Manufacturing, Las Vegas, Nevada, us, 89105
At Las Vegas Braces, we are looking for an exceptional scheduling coordinator to be a key person in carrying out our mission. The scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients and foster a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person who likes to deliver exceptional experiences and exceed expectations.
This position is for our east location, at 4240 E Charleston Blvd, Las Vegas, NV, with travel one day a week, alternating between our North and West locations.We are looking for someone 4-5 days a week (M-F) working 36-40 hours weekly.
Summary of Essential Job Functions:
•Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
•Help patients schedule appointments and resolve their questions via phone, text, or email.
•Welcome patients and check them in for their appointments
•Collect payments made at the front desk
•Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
•Scan and file mail and other crucial documents
•Other administrative tasks as assigned
•Help in providing an exceptional experience for every patient on every visit
Position Requirements:
Exceptional customer service skills.Friendly and welcoming phone voice.Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.Ability to educate and influence patients.Excellent verbal and written communication skills and the ability to make decisions independently.Strong team-player.Knowledge of Microsoft Office business applicationHigh school diploma or general education degree (GED)Ability to travel to the North and West locations 1 day a week (Alternating weekly between the two)
This position is for our east location, at 4240 E Charleston Blvd, Las Vegas, NV, with travel one day a week, alternating between our North and West locations.We are looking for someone 4-5 days a week (M-F) working 36-40 hours weekly.
Summary of Essential Job Functions:
•Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
•Help patients schedule appointments and resolve their questions via phone, text, or email.
•Welcome patients and check them in for their appointments
•Collect payments made at the front desk
•Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
•Scan and file mail and other crucial documents
•Other administrative tasks as assigned
•Help in providing an exceptional experience for every patient on every visit
Position Requirements:
Exceptional customer service skills.Friendly and welcoming phone voice.Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.Ability to educate and influence patients.Excellent verbal and written communication skills and the ability to make decisions independently.Strong team-player.Knowledge of Microsoft Office business applicationHigh school diploma or general education degree (GED)Ability to travel to the North and West locations 1 day a week (Alternating weekly between the two)