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Gap Inc.

Sr Director, Software Engineering - Foundational & Hybrid Cloud Infrastructure

Gap Inc., San Francisco, California, United States, 94199


About the RoleWe are looking for a highly seasoned and experienced technologist to own and drive transformation for our infrastructure from on-prem/legacy stacks to cloud/modernized stacks. This includes owning our modernization and standardization of our cloud engineering tools and services that enable all of our product engineering teams. This role is a critical member of GapTech DevOps Leadership team, reporting to the Head of TechOps. In this capacity, you will be leading in defining, delivering, operating, and evolving our compute, storage, database, and data integration infrastructure. We operate three primary development centers in the Bay Area, Ohio, and Hyderabad. You will directly influence and implement improvements to Gap’s cloud strategy and accountability to ensure high availability to Gap’s business.

You are a transformative leader with deep technical hybrid cloud experience. You will drive a successful DevOps model and will lead and be instrumental in driving our journey of adoption that will shift workloads from co-located data centers to a public cloud model as well as cloud initiatives across the enterprise. You will drive a holistic strategy and operations across all infrastructure functions to sunset legacy infrastructure, design and build next-gen solutions to enable engineering, the business, and brands in their growth strategy.

It will be important to strike the balance of operational excellence, growth, and experimentation by enforcing operational rigor while safely enabling innovation. Requires high partnership across other tech ops areas (service management; network; end user engineering; automation framework); architecture, security, and development engineering.

What You'll Do

Provide executive leadership to support, grow, and empower the teams responsible for supporting on-premise compute servers, cloud strategy, public cloud IaaS, PaaS, SaaS, data engineering, and batch operations; strategic support and oversight over Infrastructure managed services.

Lead the infrastructure team responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology in a proactive way ensuring systems are fully operational for the organization (Cloud Engineering, Cloud Strategy & Services, Compute, Storage, Messaging Infrastructure, Data Integration, Middleware, and Database).

Model collaboration with the Product, Engineering, and Security teams to design and build world-class infrastructure that enables 24x7 high performance/availability focusing on reliability and scalability of our cloud platform.

Develop key relationships with business units to coordinate efforts and activities to execute on the company’s Cloud strategy, hardware and software hygiene, and infrastructure scalability.

Oversee planning and delivery of cloud transformation initiatives; develop goals aligned with customer needs, delivery speed, cost, and service objectives.

Lead and drive planning to support high performance of our omni-channel experience.

Manage the infrastructure operating budget effectively to help us get faster, cheaper, and better in our operational footprint.

Who You Are

Experience with Azure IaaS and PaaS services included but not limited to: VMs, Azure DevOps, Azure Load Balancer, Azure Firewall, Azure storage services, Azure Cosmos DB, Azure Active Directory, or equivalent services.

Experience with container tools and orchestration – pivotal cloud foundry (PCF), Kubernetes, Docker, YAML.

Experience with API management platforms such as Apigee or equivalent.

Experience with continuous integration and continuous delivery and collaboration tools such as: GitHub, Jenkins, CodeFresh, Chef, Jira, Confluence, ServiceNow, and PagerDuty.

Proven strategic mindset balanced with strong operational and implementation expertise; drive for results and desire to win.

Maintains a global perspective and is culturally sensitive and aware, welcoming a diversity of ideas, approaches, and points of view.

Drives innovative solutions for complex situations in a fast-changing environment.

Experience with services globalization – MSP model.

Progressive technology leadership experience as well as relevant technical experience working in large scale production operations.

Previous related experience in a large matrix retail organization preferred – high aptitude, learning agility.

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