News Monitoring Specialist, Rapid Response Team

DescriptionAmazon is looking for a detail-oriented, high-judgement, quick-thinking News Monitoring Specialist to join Amazon’s Corporate Communications team. This foundational position supports our global public relations efforts by monitoring online news sources, forums, and social media channels to identify high-impact stories and narratives relevant to Amazon's business. The Specialist will leverage advanced search strategies and data analysis tools to sift through the Internet noise with an eagle eye for topics that are relevant to our businesses, and have the ability to develop insights from data and influence strategic decision-making.A critical part of the role will be building and maintaining strong partnerships with communications teams across the Corporate Communications organization. The ideal candidate will analyze monitoring data to identify emerging media trends. With a keen eye for high-priority stories, they will be responsible for ensuring timely escalation to communications leadership, enabling rapid response. Through continuous innovation and process improvements, the ideal candidate will drive enhancements to the monitoring function, keeping it best-in-class.The ideal candidate is self-motivated, able to work in a global team environment, problem solve and possess a can-do attitude, and exercise sound judgement and critical thinking. This role requires the ability to multitask, meet tight deadlines, and switch gears at a moment's notice; previous experience in a fast-paced news or public relations environment is preferred. The candidate must be highly organized and react with appropriate professionalism and urgency to situations that require a quick turnaround. The successful candidate will plan-ahead, look around corners, manage their time effectively, and take initiative when they see a process is inefficient or broken and manage breaking news situations effectively. This position may require flex hours.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Key job responsibilities1. Monitor online news, forums, and social media to identify critical stories impacting Amazon using advanced search and analysis tools.2. Prioritize and escalate high-impact narratives to communications leadership, facilitating rapid response.3. Analyze monitoring data to derive insights on emerging trends, issues, and opportunities for proactive communications planning.4. Build and maintain strong partnerships with global communications teams to align monitoring efforts.5. Drive continuous innovation and process improvements to enhance Amazon's monitoring capabilities.Basic Qualifications- 5+ years of recent professional communications or public relations experience- Bachelor's degreePreferred Qualifications- Bachelor's degree in communications, public relations, or a related field- Experience in professional communications or public relations- Experience using media monitoring/intelligence tools (e.g. Cision, Meltwater, Talkwalker) and use of advanced search techniques and boolean logicAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.