Town of Jupiter
Senior Director, Community Services Job at Town of Jupiter in Tallahassee
Town of Jupiter, Tallahassee, Florida, United States
PURPOSE OF CLASSIFICATIONThe purpose of this classification is to oversee community-based services for the Town of Jupiter, primarily by leading the Department of Parks and Recreation in the development and delivery of Town-wide recreation and leisure programs. This includes the development, operations, and maintenance of the Town's various parks and recreational facilities. This position reports to the Town Manager and supervises the personnel in the Department of Parks and Recreation.ESSENTIAL FUNCTIONSThe following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Provides leadership, change management, and direction of the operations of the Department of Parks and Recreation, including development, administration, and management of personnel, programs, and budget, and operation and maintenance of Town-wide parks and recreational facilities.
Establishes and implements long and short-term plans, goals, and objectives for the department; participates in the strategic planning process with the Town Council and Management Team to identify strategic initiatives and priorities that align with organizational goals and objectives.
Leads teams and resources through the process of developing plans and meeting deliverables on assigned strategic initiatives and contributes to multi-departmental initiatives.
Develops strategies and plans to continuously improve service delivery, programming, and facility portfolio. Aligns programs and services with park and facility portfolio to deliver end-to-end solutions for the community's recreation and leisure needs.
Establishes a culture of customer and community service, responsiveness, and timeliness. Develops strategies for programs and facilities that are based on community input, trend data, and customer needs. Regularly adapts and adjusts the portfolio of parks and recreational offerings to meet the changing needs of the community.
Aligns departmental goals with community needs using data-driven strategies, customer feedback, and trend analysis.
Provides leadership in business, financial management, marketing, and public policy aspects of service delivery, ensuring compliance with best practices and operational standards.
Oversees the department's annual budget, ensuring the optimal allocation of funds, personnel, materials, facilities, and time, while directing business and financial operations to achieve strategic objectives.
Oversees the preparation and administration of contracts, requests for proposals (RFPs), and developer agreements for park and recreational projects, including supervising assigned capital and construction projects.
Ensures compliance with all applicable codes, laws, rules, regulations, and safety standards.
Manages all aspects of the Parks and Recreation Incident Command Structure (ICS) for significant storms and incidents.
Collaborates with Community Relations on public relations activities; provides information to the community and the media regarding recreation programs, activities, and facilities; participates in meetings with sports associations, athletic organizations, civic groups, homeowner associations, neighborhood groups, citizen advisory groups or other community organizations; conducts media interviews as needed; responds to questions or complaints; researches problems and initiates problem resolution.
Collaborates with Town officials, Town departments, employees, volunteers, consultants, contractors, vendors, government agencies, community organizations, sports officials, program participants, to coordinate activities, assess project status, exchange information, resolve issues, collaborate on projects and provide guidance.
Prepares and presents agenda items for Town Council meetings, reviewing department operations and resolving issues.
Attends meetings, serves on committees, and makes speeches or presentations as needed.
Remains informed on trends and advancements in parks, recreational programs, and community services by maintaining professional affiliations and attending relevant workshops and training sessions.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of municipal government trends, parks and recreational programs, maintenance strategies, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends conferences, seminars, workshops, and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, providing information to visitors, coordinating meetings, typing documents, making copies, filing documentation, or processing incoming/outgoing mail.
Operates a motor vehicle to conduct work activities.
Responds to calls on a twenty-four-hour basis; works during special events or major events as needed to assist in ensuring smooth operations.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.MINIMUM QUALIFICATIONSMINIMUM QUALIFICATIONS
Bachelor's degree in Parks and Recreation or Leisure Services Administration, Physical Education, Public Administration, or a closely related field required.A minimum of seven (7) years of previous experience in progressively responsible recreational/athletic program management, parks/recreational facility operations, budget and personnel management, and strategic planning is required.
Must have excellent organizational, oral, and written communication skills and the ability to work with both internal and external individuals and/or organizations.
Must be able to effectively lead a team in accomplishing shared objectives and goals.
A comparable amount of training, education, or experience can be substituted for the education requirement.
A valid Florida driver's license is required. For application purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized, and the ability to obtain the State of Florida license within thirty (30) days from the date of employment is required.
PREFERRED QUALIFICATIONS
Master's degree in Parks and Recreation or Leisure Services Administration, Physical Education, Public Administration, or a closely related field required.
Certified Park and Recreation Professional certification by the National Recreation and Park Association.
Certified Park and Recreation Executive certification by the National Recreation and Park Association.PERFORMANCE APTITUDESLeadership Aptitude:
Requires the ability to lead and manage change within the organization to meet the strategic goals for the Town of Jupiter. Creates buy-in, models the way, and encourages positive contributions, attitudes and investment in those they lead.
Functional Reasoning:
Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning:
Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the direction, control, and planning of an entire program or set of programs.
Data Utilization
: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place, and/or sequence of operations, referencing data analyses to determine the necessity for revision of organizational components, and in the formulation of operational strategy.
Human Interaction
: Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, Tools, and Materials Utilization
: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude
: Requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information.
Mathematical Aptitude
: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include the ability to perform mathematical operations with fractions; may include the ability to compute discount, interest, profit and loss, ratio and proportion; may include the ability to calculate surface areas, volumes, weights, and measures.
Provides leadership, change management, and direction of the operations of the Department of Parks and Recreation, including development, administration, and management of personnel, programs, and budget, and operation and maintenance of Town-wide parks and recreational facilities.
Establishes and implements long and short-term plans, goals, and objectives for the department; participates in the strategic planning process with the Town Council and Management Team to identify strategic initiatives and priorities that align with organizational goals and objectives.
Leads teams and resources through the process of developing plans and meeting deliverables on assigned strategic initiatives and contributes to multi-departmental initiatives.
Develops strategies and plans to continuously improve service delivery, programming, and facility portfolio. Aligns programs and services with park and facility portfolio to deliver end-to-end solutions for the community's recreation and leisure needs.
Establishes a culture of customer and community service, responsiveness, and timeliness. Develops strategies for programs and facilities that are based on community input, trend data, and customer needs. Regularly adapts and adjusts the portfolio of parks and recreational offerings to meet the changing needs of the community.
Aligns departmental goals with community needs using data-driven strategies, customer feedback, and trend analysis.
Provides leadership in business, financial management, marketing, and public policy aspects of service delivery, ensuring compliance with best practices and operational standards.
Oversees the department's annual budget, ensuring the optimal allocation of funds, personnel, materials, facilities, and time, while directing business and financial operations to achieve strategic objectives.
Oversees the preparation and administration of contracts, requests for proposals (RFPs), and developer agreements for park and recreational projects, including supervising assigned capital and construction projects.
Ensures compliance with all applicable codes, laws, rules, regulations, and safety standards.
Manages all aspects of the Parks and Recreation Incident Command Structure (ICS) for significant storms and incidents.
Collaborates with Community Relations on public relations activities; provides information to the community and the media regarding recreation programs, activities, and facilities; participates in meetings with sports associations, athletic organizations, civic groups, homeowner associations, neighborhood groups, citizen advisory groups or other community organizations; conducts media interviews as needed; responds to questions or complaints; researches problems and initiates problem resolution.
Collaborates with Town officials, Town departments, employees, volunteers, consultants, contractors, vendors, government agencies, community organizations, sports officials, program participants, to coordinate activities, assess project status, exchange information, resolve issues, collaborate on projects and provide guidance.
Prepares and presents agenda items for Town Council meetings, reviewing department operations and resolving issues.
Attends meetings, serves on committees, and makes speeches or presentations as needed.
Remains informed on trends and advancements in parks, recreational programs, and community services by maintaining professional affiliations and attending relevant workshops and training sessions.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of municipal government trends, parks and recreational programs, maintenance strategies, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends conferences, seminars, workshops, and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, providing information to visitors, coordinating meetings, typing documents, making copies, filing documentation, or processing incoming/outgoing mail.
Operates a motor vehicle to conduct work activities.
Responds to calls on a twenty-four-hour basis; works during special events or major events as needed to assist in ensuring smooth operations.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.MINIMUM QUALIFICATIONSMINIMUM QUALIFICATIONS
Bachelor's degree in Parks and Recreation or Leisure Services Administration, Physical Education, Public Administration, or a closely related field required.A minimum of seven (7) years of previous experience in progressively responsible recreational/athletic program management, parks/recreational facility operations, budget and personnel management, and strategic planning is required.
Must have excellent organizational, oral, and written communication skills and the ability to work with both internal and external individuals and/or organizations.
Must be able to effectively lead a team in accomplishing shared objectives and goals.
A comparable amount of training, education, or experience can be substituted for the education requirement.
A valid Florida driver's license is required. For application purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized, and the ability to obtain the State of Florida license within thirty (30) days from the date of employment is required.
PREFERRED QUALIFICATIONS
Master's degree in Parks and Recreation or Leisure Services Administration, Physical Education, Public Administration, or a closely related field required.
Certified Park and Recreation Professional certification by the National Recreation and Park Association.
Certified Park and Recreation Executive certification by the National Recreation and Park Association.PERFORMANCE APTITUDESLeadership Aptitude:
Requires the ability to lead and manage change within the organization to meet the strategic goals for the Town of Jupiter. Creates buy-in, models the way, and encourages positive contributions, attitudes and investment in those they lead.
Functional Reasoning:
Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning:
Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the direction, control, and planning of an entire program or set of programs.
Data Utilization
: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place, and/or sequence of operations, referencing data analyses to determine the necessity for revision of organizational components, and in the formulation of operational strategy.
Human Interaction
: Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, Tools, and Materials Utilization
: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude
: Requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information.
Mathematical Aptitude
: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include the ability to perform mathematical operations with fractions; may include the ability to compute discount, interest, profit and loss, ratio and proportion; may include the ability to calculate surface areas, volumes, weights, and measures.