Scheduling Coordinator - Homecare

Scheduling Coordinator - Homecare at Intermountain Health in Boise, Idaho, United States Job Description Job Description: The Service Coordinator is a member of the support staff team with the responsibility to ensure accurate and complete scheduling of patient care. Job Essentials 1. Coordinates client needs for seven days a week staffing needs: Maintains master schedule. Coordinates and communicates scheduling changes with clinicians and clients. Completes and distributes schedules by determined time line. 2. Schedules appropriate services, utilizing cost containment practices and answers, routes and documents client / service inquiries and or complaints appropriately and in a timely manner: Utilizes appropriate resources for scheduling (i.e. Internal facilities/departments). Minimizes overtime and mileage of the clinicians through appropriate scheduling. Completes appropriate documentation for scheduling errors, missed visits, patient complaints, etc. Documents and communicates concerns / issues to case manager and or manager. 3. Utilizes effective customer service and communication skills with all customers / co-workers in a timely, concise, clear and positive manner: Informs client and appropriate clinicians of scheduling changes. Communicates appropriately with clinicians to facilitate coverage. Notifies appropriate manager/case manager of staffing issues. Minimum Qualifications Basic computer skills - and - Excellent interpersonal relations and communication skills - and - Ability to exercise courtesy, tact and sensitivity with team members and customers - and - Detail oriented - and - Ability to work a flexible work schedule - and - Ability to prioritize tasks - and - Ability to multi-task Preferred Qualifications Scheduling or Homecare experience Physical Requirements: HC only Hearing/Listening, Manual Dexterity, Seeing Location: Homecare - Ogden Work City: Ogden Work State: Utah Scheduled Weekly Hours: 36 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.85 - $24.26 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (, To view full details and how to apply, please login or create a Job Seeker account