Accel Entertainment
Route Technician
Accel Entertainment, Peoria, Illinois, us, 61639
About Us
Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.
Job Description:
The primary responsibilities of this position include, but are not limited to, the execution of daily collection team operational needs. Collection operational needs will include, but are not limited to, VGT collections, Redemption Terminal (RT) Replenishments, and all other areas of cash movement. The primary responsibilities will occur with video gaming/amusement equipment owned/operated by the Company and located in contracted establishments; required to enforce established rules and procedures intended to protect employees and customers and assisting in other areas as needed.
DUTIES AND RESPONSIBILITIESProvide and maintain an exceptional customer experience with location staff and patronsBe timely and punctual for both work and route scheduleCommunicating and maintaining proper equipment needs for route teams and collection vansDelivering and collecting cassettes/cans to and from customer locations per the assigned route schedule, using a company provided vehicleUnload and deliver cassettes/cans to processing room following routeRequired to Drive efficiently and effectively during scheduled routesAssisting with additional replenishments (RT or ATM), VGT collections, or any other cash item needsKnowledge of the working components of equipment (VGTs, RTs, ATMs, Amusement devices, etc.)Effectively communicates with leadership team of any challenges seen on routeSuggests ways to improve route efficienciesOrganize warehouse space within working area; proactively prepare needs for next day routesAssisting with Fleet Needs for Collection VehiclesLends support to other Collection Regions when Staffing needs ariseOther duties as assigned as to meet the operational needs of the Collection RegionQUALIFICATIONS
Minimum of 21 years of ageA valid driver's license and maintenance of a satisfactory driving recordAbility to obtain and/or maintain a Terminal Handler's License from the Illinois Gaming BoardProficient with Microsoft Suite, Salesforce, and OutlookFlexible and willing to work long hours, requires availability for weekends; Overtime approved to meet operational need of departmentCommitment to being reliable for working scheduled shifts and being on timeExcellent ethics and integrityExcellent customer serviceHigh attention to detailSelf-motivated and quick learnerAbility to adapt and understand working components of machines and provide service while on siteProfessional demeanorPHYSICAL DEMANDS AND WORK ENVIRONMENT
Sit for prolonged periods.Calculate figures and amounts.Required to drive during the scheduled routeRequired to work weekendsFrequently required to standFrequently required to walkFrequently required to sitFrequently required to utilize hand and finger dexterityFrequently required to climb, balance, bend, stoop, kneel or crawlContinually required to talk or hearOccasionally lifting 10-25lbs of materials above your shouldersFrequently required to lift/push cargo or warehouse material ranging between 25- 65 poundsSpecific vision abilities required for this job include close vision, distance vision, peripheral, depth, and ability to adjust or focus especially when operating company vehiclesUtilize visual acuity to operate equipment, read technical information, and/or use a keyboardExposure to wet and/or humid conditionsExposure to moving mechanical partsExposure to outside weather conditionsThe noise level in the work environment usually is moderate
The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Base pay range:
23.00
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.
Job Description:
The primary responsibilities of this position include, but are not limited to, the execution of daily collection team operational needs. Collection operational needs will include, but are not limited to, VGT collections, Redemption Terminal (RT) Replenishments, and all other areas of cash movement. The primary responsibilities will occur with video gaming/amusement equipment owned/operated by the Company and located in contracted establishments; required to enforce established rules and procedures intended to protect employees and customers and assisting in other areas as needed.
DUTIES AND RESPONSIBILITIESProvide and maintain an exceptional customer experience with location staff and patronsBe timely and punctual for both work and route scheduleCommunicating and maintaining proper equipment needs for route teams and collection vansDelivering and collecting cassettes/cans to and from customer locations per the assigned route schedule, using a company provided vehicleUnload and deliver cassettes/cans to processing room following routeRequired to Drive efficiently and effectively during scheduled routesAssisting with additional replenishments (RT or ATM), VGT collections, or any other cash item needsKnowledge of the working components of equipment (VGTs, RTs, ATMs, Amusement devices, etc.)Effectively communicates with leadership team of any challenges seen on routeSuggests ways to improve route efficienciesOrganize warehouse space within working area; proactively prepare needs for next day routesAssisting with Fleet Needs for Collection VehiclesLends support to other Collection Regions when Staffing needs ariseOther duties as assigned as to meet the operational needs of the Collection RegionQUALIFICATIONS
Minimum of 21 years of ageA valid driver's license and maintenance of a satisfactory driving recordAbility to obtain and/or maintain a Terminal Handler's License from the Illinois Gaming BoardProficient with Microsoft Suite, Salesforce, and OutlookFlexible and willing to work long hours, requires availability for weekends; Overtime approved to meet operational need of departmentCommitment to being reliable for working scheduled shifts and being on timeExcellent ethics and integrityExcellent customer serviceHigh attention to detailSelf-motivated and quick learnerAbility to adapt and understand working components of machines and provide service while on siteProfessional demeanorPHYSICAL DEMANDS AND WORK ENVIRONMENT
Sit for prolonged periods.Calculate figures and amounts.Required to drive during the scheduled routeRequired to work weekendsFrequently required to standFrequently required to walkFrequently required to sitFrequently required to utilize hand and finger dexterityFrequently required to climb, balance, bend, stoop, kneel or crawlContinually required to talk or hearOccasionally lifting 10-25lbs of materials above your shouldersFrequently required to lift/push cargo or warehouse material ranging between 25- 65 poundsSpecific vision abilities required for this job include close vision, distance vision, peripheral, depth, and ability to adjust or focus especially when operating company vehiclesUtilize visual acuity to operate equipment, read technical information, and/or use a keyboardExposure to wet and/or humid conditionsExposure to moving mechanical partsExposure to outside weather conditionsThe noise level in the work environment usually is moderate
The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Base pay range:
23.00
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.