Application Analyst Senior

OverviewJob SummaryAnalyzes data and operational system workflows, leveraging software and technology solutions that meet the requirements of existing systems and new product implementations. Provides technical expertise and work direction to other Optimization Analysts/Analyst Associates regarding activities related to various applications and projects. Serves as a liaison between Mid-Revenue Cycle Operations system users, Information Technology, and vendors, providing consultation on application-related issues. Collaborates closely with IT teams and system users to ensure the successful implementation and maintenance of business applications and programs.Essential FunctionsGuides, advises and acts as a resource regarding processes and issue resolution. Serves as a mentor to train and develop other Optimization analysts as needed.Acts as a subject matter expert of procedures and applications of sub-functional areas.Identifies, maps, measures, analyzes and improves clinical and operational processes, moderate to complex problems and requirements for assigned application(s).Performs current and future workflow analysis and maps out critical system processes using industry standards and best practices.Develops test plans, tests cases, and test scripts to validate performance of clinical/operational functions.Conducts effective unit, integration, and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.Facilitates smooth software transitions and effective system utilization. Identifies and analyzes opportunities fordeveloping application products and improving system processes, identifies potential issues, and implements changes to streamline workflows.In collaboration with information technology, translates user requirements into functional design specifications and reviews with users to ensure accuracy. Ensures accurate data maintenance and reviews the technological impact of operational requirements.Develops and maintains process documentation including current workflows, requirements, functional specifications,installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.Completes change and quality control documentation using departmental standards.Reviews data integrity and audits reports to identify/resolve potential issues and analyzes opportunities for system process improvements and/or product development.Collaborates with Information Technology to ensure that system improvements are successfully implemented and monitored to improve efficiency. Performs complex data analysis to support data requirements and initiatives.Consults with Revenue Cycle leaders and other stakeholders to identify problems and resolutions related to equipment, applications, and functionality. Provides direction on complex application issues.Creates project timelines and develops plans to ensure projects are completed successfully within deadlines. May coordinate the activities of other members of the project team.Education Required :* Bachelor's Degree (or equivalent knowledge)Experience Required : 5 years of experience in coding, health information management, or revenue cycle technology for a large complex healthcare system.