Head of Workplace and Collaboration Technologies

As the Head of Workplace and Collaboration Technologies at Guardian, you will lead the strategy and implementation of workplace technology services, enhancing collaboration and productivity across U.S. and India locations.You Are:A self-starter who is fueled by collaboration, likes working with people, and thrives in partnering across the company with technology and business areas to ensure that Workplace services are efficiently delivered to customers.Someone with a solid understanding of Workplace Technology, including Windows Operating Systems, O365 and the entire Microsoft Email and Collaboration suite, End-point Security, Patch Management, and Software Delivery.Diligent, organized, and determined to successfully implement solutions.Focused on continuous improvement to create a best-in-class Workplace Technology organization.You Will:Collaborate with the Head of Enterprise Technology to establish objectives and standard operating procedures.Lead and enhance employee experiences with reliable and efficient technology solutions.Find opportunities and develop justifications for spending and initiatives, including identification of risks and cost/benefit analyses.Enhance the Workplace Technology metrics to show actionable opportunities for improving the employee experience and meeting SLAs.Coordinate internal and external audit activities for Workplace Technologies with external vendors and internal teams.Manage Infrastructure and digital workplace team(s) to acquire resources, and align and coordinate priorities, work plans, and activities.Define, develop, and expand the Service Desk, based on best-practice processes, disciplines, and related toolsets.Provide direction on emerging technologies, communication and collaboration products and services within Workplace Technology.Provide leadership, guidance, and supervision to Workplace Technology and Collaboration organization to provide superior results.Ensure IT security policies are strictly effective to mitigate risks.You Have:10+ years of experience as a senior leader in Workplace Technology or similar role.Familiarity with Microsoft products - Windows OS, O365, SCCM, SharePoint, Defender, etc.Experience with Windows and MAC based laptops.Understanding of endpoint tools such as JAMF or equivalent.Working knowledge with monitoring tools such as Nexthink or equivalent.Excellent leadership and customer management skills.Demonstrated experience in working with globally distributed resources.Understanding of network & endpoint security principles.Solid understanding of automation and standard methodologies.Must be self-motivated.Ability to communicate complex technical concepts clearly to peers and management.Strong problem-solving abilities.Ability to manage and lead large teams.Bachelor’s degree or equivalent experience in Computer Science, Business Administration, Information Technology or relevant field.Excellent oral and verbal communication skills.Detail-oriented for accuracy of data and information.Able to produce reports and complete work within deadlines.Able to work well with interdepartmental teams and initiatives.Location & Travel:The position must be located in one of the following office locations: Holmdel, NJ, New York, NY (Hudson Yards), Boston, MA, Stamford, CT, or Bethlehem, PA.The position will be Hybrid with 2+ days in the office.Salary Range:

$148,970.00 - $244,745.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our Promise:At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Equal Employment Opportunity:Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.Accommodations:Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

applicant_accommodation@glic.com .Current Guardian Colleagues:

Please apply through the internal Jobs Hub in Workday.

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