Pacific Northwest National Laboratory
Modernization and Transformation Analyst 3
Pacific Northwest National Laboratory, Juneau, Alaska, us, 99812
Pacific Northwest National Laboratory - Modernization and Transformation Analyst 3 - Juneau, AlaskaThe Business Services Directorate is seeking a business analyst to join our quest to modernize and transform our core business systems. In this role, you will have the opportunity to work with a diverse set of stakeholders to create the roadmap, lay the foundation, and implement the business systems of the future.
The Business Services Directorate (BSD) delivers essential financial, contractual, and project management capabilities to Pacific Northwest Laboratory (PNNL) that are required as part of the management and operations contract to operate PNNL on behalf of the Department of Energy (DOE). BSD’s purpose in delivering these capabilities is to provide efficient, effective, and compliant business services in order to increase the scientific impact of PNNL.
Responsibilities
Facilitate working sessions and communication with diverse stakeholder groups including executive and senior management, R&D staff, M&O program stewards, subject matter experts, and information technology staff.
Elicit and analyze business requirements, rules, and improvement opportunities.
Document business processes and knowledge using standard tools such as business process diagrams, data models, state transition models, use case scenarios, business rules, and definitions.
Identify process interfaces, gaps, variances, inconsistencies, and user experiences.
Identify opportunities for improvement, streamlining, cost reduction, efficiency.
Monitor and measure (qualitative and quantitative) business process and information performance (actual and simulated).
Develop improvement agendas (or roadmaps) for business capability improvement.
Develop business cases for potential business solutions.
Develop business requirements for software solutions.
Serve as liaison to facilitate the design and development of technical solutions between the business stakeholders and solution providers.
Assist with people (culture) change management.
Perform relationship management between business stakeholders and their digital platform managers.
Contribute to the BSD strategic planning process by bringing a broad and deep knowledge of existing business systems, their integration points, technical health, and fitness for business purpose.
Qualifications
Minimum Qualifications:
BS/BA and 5 years of relevant experience -OR-
MS/MA or higher and 3 years of relevant experience
Preferred Qualifications:
Experience identifying business requirements, formulating solutions, defining and reviewing configurations, and testing as part of a Software as a Service (SaaS) or Platform as a Service (PaaS) implementation.
Experience in process modeling and design, organizational development, operational and business support, or related field.
Experience with business intelligence reports, dashboards, and applications using Microsoft Power BI.
Experience implementing modern technologies to replace aging legacy systems.
Experience implementing enterprise/business architecture discipline and techniques (e.g. TOGAF, Zachman, Federal Enterprise Architecture).
Experience implementing and using enterprise/business architecture and enterprise process improvement tools.
Knowledge of PNNL and Battelle process management based on experience related to conduct of research and operations is strongly desired.
Excellent communication skills, facilitation skills, and experience with change management.
Experience preparing return-on-investment analyses.
Experience in statistical analysis.
An understanding of policies, standards, management systems and procedures.
Experience serving as a Product Manager in an agile/scrum software development and improvement environment.
Hazardous Working Conditions/Environment
Not Applicable.
Testing Designated Position
This is not a Testing Designated Position (TDP).
About PNNL
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options.
Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity
Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer.
Drug Free Workplace
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
HSPD-12 PIV Credential Requirement
In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential.
Mandatory Requirements
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle.
#J-18808-Ljbffr
The Business Services Directorate (BSD) delivers essential financial, contractual, and project management capabilities to Pacific Northwest Laboratory (PNNL) that are required as part of the management and operations contract to operate PNNL on behalf of the Department of Energy (DOE). BSD’s purpose in delivering these capabilities is to provide efficient, effective, and compliant business services in order to increase the scientific impact of PNNL.
Responsibilities
Facilitate working sessions and communication with diverse stakeholder groups including executive and senior management, R&D staff, M&O program stewards, subject matter experts, and information technology staff.
Elicit and analyze business requirements, rules, and improvement opportunities.
Document business processes and knowledge using standard tools such as business process diagrams, data models, state transition models, use case scenarios, business rules, and definitions.
Identify process interfaces, gaps, variances, inconsistencies, and user experiences.
Identify opportunities for improvement, streamlining, cost reduction, efficiency.
Monitor and measure (qualitative and quantitative) business process and information performance (actual and simulated).
Develop improvement agendas (or roadmaps) for business capability improvement.
Develop business cases for potential business solutions.
Develop business requirements for software solutions.
Serve as liaison to facilitate the design and development of technical solutions between the business stakeholders and solution providers.
Assist with people (culture) change management.
Perform relationship management between business stakeholders and their digital platform managers.
Contribute to the BSD strategic planning process by bringing a broad and deep knowledge of existing business systems, their integration points, technical health, and fitness for business purpose.
Qualifications
Minimum Qualifications:
BS/BA and 5 years of relevant experience -OR-
MS/MA or higher and 3 years of relevant experience
Preferred Qualifications:
Experience identifying business requirements, formulating solutions, defining and reviewing configurations, and testing as part of a Software as a Service (SaaS) or Platform as a Service (PaaS) implementation.
Experience in process modeling and design, organizational development, operational and business support, or related field.
Experience with business intelligence reports, dashboards, and applications using Microsoft Power BI.
Experience implementing modern technologies to replace aging legacy systems.
Experience implementing enterprise/business architecture discipline and techniques (e.g. TOGAF, Zachman, Federal Enterprise Architecture).
Experience implementing and using enterprise/business architecture and enterprise process improvement tools.
Knowledge of PNNL and Battelle process management based on experience related to conduct of research and operations is strongly desired.
Excellent communication skills, facilitation skills, and experience with change management.
Experience preparing return-on-investment analyses.
Experience in statistical analysis.
An understanding of policies, standards, management systems and procedures.
Experience serving as a Product Manager in an agile/scrum software development and improvement environment.
Hazardous Working Conditions/Environment
Not Applicable.
Testing Designated Position
This is not a Testing Designated Position (TDP).
About PNNL
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options.
Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity
Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer.
Drug Free Workplace
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
HSPD-12 PIV Credential Requirement
In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential.
Mandatory Requirements
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle.
#J-18808-Ljbffr