Amazon
Senior Product Manager - Tech, Amazon Key
Amazon, Culver City, California, United States, 90232
Senior Product Manager - Tech, Amazon Key
Job ID: 2776136 | Amazon.com Services LLCThe Amazon Key In-Garage Delivery team is inventing and implementing pioneering initiatives for secure delivery of products and services. We are focused on enhancing our customers’ experience through next generation technologies, and are seeking an exceptional, entrepreneurial Senior Product Manager-Tech with a technical background to help drive this mission.
As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications that will continue to redefine how people manage secure delivery in their life. You will work closely with software and hardware engineering teams, program managers, user experience designers, marketing managers, and with other internal Amazon product stakeholders across the company, as well as with Key’s external network of strategic partners. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while making history.
It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for smart home combined with an established track record delivering break-out software experiences.
A day in the life:
Lead end-to-end Amazon Key In-Garage Delivery customer experience product roadmap and execution planDefine the long-term strategy and vision for customers using secure deliveryWork with technical and non-technical stakeholders to understand and improve product capabilitiesAnalyze customer feedback and usage metrics to identify pain points and feature improvement opportunitiesBuild innovative concepts and successfully champion them through senior management and other teamsDrive requirement definition and customer experience designDefine and own the business metrics and KPIs for our products and servicesPartner across the Amazon ecosystem to understand their customer needs and influence adoption of new services
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience- Experience with end to end product delivery- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Bachelor's degreePREFERRED QUALIFICATIONS
- 7+ years of end to end product delivery experience- Master's degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2776136 | Amazon.com Services LLCThe Amazon Key In-Garage Delivery team is inventing and implementing pioneering initiatives for secure delivery of products and services. We are focused on enhancing our customers’ experience through next generation technologies, and are seeking an exceptional, entrepreneurial Senior Product Manager-Tech with a technical background to help drive this mission.
As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications that will continue to redefine how people manage secure delivery in their life. You will work closely with software and hardware engineering teams, program managers, user experience designers, marketing managers, and with other internal Amazon product stakeholders across the company, as well as with Key’s external network of strategic partners. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while making history.
It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for smart home combined with an established track record delivering break-out software experiences.
A day in the life:
Lead end-to-end Amazon Key In-Garage Delivery customer experience product roadmap and execution planDefine the long-term strategy and vision for customers using secure deliveryWork with technical and non-technical stakeholders to understand and improve product capabilitiesAnalyze customer feedback and usage metrics to identify pain points and feature improvement opportunitiesBuild innovative concepts and successfully champion them through senior management and other teamsDrive requirement definition and customer experience designDefine and own the business metrics and KPIs for our products and servicesPartner across the Amazon ecosystem to understand their customer needs and influence adoption of new services
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience- Experience with end to end product delivery- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Bachelor's degreePREFERRED QUALIFICATIONS
- 7+ years of end to end product delivery experience- Master's degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr