Manager Branch III
City National Bank, Nashville, TN, United States
MANAGER BRANCH III WHAT IS THE OPPORTUNITY? Manages all functions of assigned branch with particular emphasis on managing a client driven sales and service environment
This may be accomplished through active calling efforts and referrals from existing clients, providing the CNB exemplary level of service, identifying and promoting solutions to client needs, and actively embracing the Bank's segmentation strategy by referring new business to the appropriate segment/business partner
Plans, controls and directs the activities of branch personnel towards attainment of branch goals, including sales, client service and proper credit quality and risk management
Responsible for all aspects of assigned branches ensuring that all positions are fully functional and aware of individual roles and responsibilities
Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act
Must remain in good standing under the Safe Act
What you will do Develop new client relationships within Personal & Business Banking target segments including small businesses and Preferred Banking through internal sources, referrals, and personal community involvement
Responsible for developing and growing their own portfolio of high value relationships
Mentor Relationship Managers in the refinement of their business development skills through joint calling and coaching sessions
Analyzes all financial and banking needs of clients, monitors clients’ changing needs and operational risk profile and makes adjustments or takes action accordingly Teams with CNB colleagues to deliver financial services across the full product spectrum and provides a superior overall client experience Manages the sales and services culture for their branch Drives the obtainment of Branch goals (PMR) Manages and drives the attainment of individual production goals (IPR) Understands and manages all the financial levers in the office to drive increased revenue, maintain controllable expenses, improved profitability Recruit, build, and develop branch officer team Provide development coaching, advice, and counseling of branch colleagues Meets with officers on a regular basis to provide formal performance feedback and update their action plan to help them be successful in their assigned role and prepare them for future career advancement Makes joint calls to clients/prospects and provides developmental feedback Obtains client financial information for renewals and portfolio monitoring in a timely manner
Ensures Branch complies with Banking Regulations and CNB Policies and Procedures
Ensures Branch consistently monitors risk
Supports, respects and contributes to a positive culture which is committed to the Branch, Region and Division goals
Actively embraces the Bank’s segmentation strategy by referring new business to the appropriate segment/business partner
Thinks and acts in the best interest of the Bank and our clients
Is a supporter and not a roadblock to change Identifies and maintains key internal and external talent pipelines in support of Bank needs
Represents the bank within the branch’s community Must-Have* *Minimum 7 years of branch management experience in a branch environment *Minimum 5 years of supervisory experience required *Minimum 5 years of experience performing lending and business development activities Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act
Skills and Knowledge Represents basic qualifications for the position
To be considered for this position you must at least meet the basic qualifications Strong managerial skills with emphasis on planning, organization, leadership and execution
Comprehensive knowledge of all phases of branch management, including customer service, sales and risk management
Strong business development skills
Thorough knowledge of lending as applicable to branch's target markets
Good knowledge of Bank policies and procedures and of overall Bank products
Excellent verbal and written communication skills Responsible and accountable for appropriate quality controls related to the financial products we provide, the services we deliver, the processes we employ, and the incentives with which we reward our colleagues
Ensure that all City National products, financial solutions and services are provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement Compensation Starting base salary: $111,408 - $189,738 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies